I feel like the billable hours model with 40 hours minimum of billable hours most weeks (and obvi more during busy season) leads to increased burnout. Like in other jobs w/o a billable hours goal if you had an unproductive day you could call the day a wash and get back to it another day, but for this job you have to work later to make up for it. Or during the slower parts of the year if there was a 35 minimum billable goal and people could work a true 9-5 that would help recharge too.

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Yup. But they want the workhorse running the mill at least 40 per week. Even if a decent part of the year we're running 50+.

I've only been under target hours once (less than 10hrs), and it was due to leave.

I know that may not be the case across the board, but it'd be nice for management to cut us some slack.

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Yeah like are people *really* doing that much productive work for the extra 5 hours between the 35 and 40 during a slower summer week, or would they be better focused if they could actually have normal hours during slow times of year? I have a friend in computer programming who always signs up for a 5:30 workout class after most workdays and starts at 9 / doesn’t work after the class - like a true 9-5. I’m jealous we don’t have any times of year like that where it’s an actual 9-5 including lunch.

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Because it's how we make money, and it's how we fund your paycheck and benefits. If you're willing to go with a reduced paycheck and benefits, we can arrange less work to be done by you.

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I think this is the biggest reason people leave the industry. They come in with the expectation of working busy season(s) (1 or 2 depending on department, firm size, etc.) then get harassed in the "slower" time for not billing enough. It's draining to be a couple weeks removed from 3 straight months of 60 hour weeks and be told that you aren't working hard enough.

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I’m a senior but echoing what you’re saying. It’s tough that even during slower periods it’s difficult to have consistent WLB / plans outside of work since you’re probably working 8-5 or 9-6 at a minimum to hit your billable goals. Never mind it’s not uncommon for people to be pulled into busy / understaffed projects outside of traditional busy season last minute which can throw a wrench into plans, or some teams have very busy times during quarters where you’re “on call” and/or working OT

I personally am feeling burnt out as I was just on a hectic quarter for my main client and had difficulty making plans / was late to some established plans since I had to be “on call” to turn stuff quickly when we received it from the client / be available for last minute calls / etc

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BT consulting isn’t terribly strict, but billable hours is easily the worst part about any public job. it’s the only job where if you have a slow day, it actually increases your stress. it’s also the worst possible metric for performance, and frankly lazy on managements part, as how many hours you worked says nothing about you except how many hours your ass is in the chair. do you meet your deadlines? is your work product good? are much harder metrics to track and thus is largely ignored in public account

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So just leave your model then. There are plenty of jobs in B4 that are not 40 billable every week. Mine certainly isnt

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Sounds like your bosses aren’t very good at their jobs 😊

Why are people so content working for timesheet nazis?

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You could just fudge the numbers and chill out normally. Not like you're gonna paid extra for working extra. Just work with what's available and charge what's planned

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And leadership wonders why there is a 'pipeline problem'.

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For people who have been here a while, if you have an off / not productive day, what do you do? Do you work later that day, or another day that week? Do you take the L that day and work normally the rest of the week and have to fill out the form asking why your chargeable hours are below plan?

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I agree with you OP! I left PA for awhile and really loved not having to monitor whether or not I was hitting my billable hours budget. It was so freeing and it’s not like I was less productive. I came back to PA mostly because I am winding down my career and will retire soon, but that is the part about this job that I still hate. There are a couple of people in my office that stop by my office to chitchat and sometimes they are there for 40 minutes. I often learn valuable information I can apply to my clients from these conversations, but they are not billable.
I end up working extra hours to make up for this. It for sure sucks.

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OP you may be in the wrong business. How did you go through college and not know what you were getting into?

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Yikes that sounds awful. I mean it’s accounting, not law and it’s not like most accountants are making lawyer money. I’d be getting tf outta there

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Don’t you have unlimited PTO? Can’t you just book a day you f*cked around to PTO?

There are PTO police too! 🙄

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I 100% agree with this. I just graduated in May and am still adjusted to the billable hours model, and it’s quickly taken a toll on my mental health and I’ve never experienced burnout like this before. I understand working increased hours during the busy season but having to do so again in August-October creates a type of stress I do not want to deal with. I think as a new grad, you go into accounting already knowing this, but to know what it is and actually experience it are two totally different things. I don’t know if I’m going to make it through years of public accounting.

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