Anyone in private now. How does it feel to be able to talk rude to your PA auditor and have no repercussions? I am on 2 new clients, and turns outs they are just as nasty as the last two. Not sure why I expected different

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I’ll let you know soon. This is why I’m getting tf out of audit. Miserable clients taking out their frustration on the easiest target, and openly admitting to it. Meanwhile, if I display an ounce of self-respect, I get a 30-minute lecture from the SM on “building client relationships.” Miss me with that bs

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I honestly love dealing with difficult client contacts. At the end of the day, the audit has to get done so they are going to have to do their job whether they are happy about it or not. When they start to be rude I remain patient and polite but I start pushing their buttons and then continue to remain calm as they get progressively more and more angry.

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Especially with clients who legit wait for the partner to leave the field to single you out on an issue, where they know you don’t have the authority to deny or oblige the subject.

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