I have had a 60%+ increase in volume from this time last year, but we have not had a new hire in my role to assist with the influx. Additionally, others in my department are overworked and they're delegating down to me.

So not only do I gave more work than ever, I'm doing tasks outside my original role

My supervisor cant get headcount approvals. We are suffering as a department. I don't want to overrule him, but should I go to HR?I'm breaking down at this point and see evidence others are too

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