I want to be a good community manager. I live in Colombia, south America. What do you recommend to start studying? And how can I get my first customer?

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Study how to respond to feedback (whether positive and negative). Also important to learn the different techniques on how to keep your community engaged. Being a community manager involves plenty of emails and responding to messages, so any work experience in PR or customer service helps a lot.

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Additional Posts in Community Managers

It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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Nobody asked, but here I share the best 5 tools that will ease your job as a community manager:

👉 Canva
👉 Hootsuite
👉 Google Drive
👉 CapCut
👉Qoob Stories

Would you add or change something?

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How did you get started in your career as a community manager?

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Do you have a separate exclusive community for your most loyal users? How is it working out?

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It's actually a lot of work to manage our online communities, but some people think my job sounds "fun" because I "get to" surf the internet for a living, if they only knew...

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How long do you give an initiative before accepting it didn’t work out and it’s time to try something else?

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When someone complains about the product in the community, do you address it publicly or privately?

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Are you an experienced community and social media manager expert with 4 to 5 year of experience.
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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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