I will be having a interview with IONOS for a Technical Customer Service Role, any suggestions on how to prepare outside of the basics? (entry level) Recently transitioned out of education and into tech so no tech experience outside of taking an IT Support course.

What is the minimum band for fixed pa salary for Senior 2 and 3 in GDS ?

Where can you buy a good office chair and sit/stand desk near Toronto? Getting them shipped from the US is mad expensive.

What are some things people do everyday to bring joy into their lives?

Has anyone actually received their reimbursement for filing taxes in multiple states? I got told that it would process with payroll last Friday but I don’t see it in my bank.

Can someone refer me in Accenture. I am currently working as Process Leader with 9 years of experience in project management and process management.

My company has a DPSP program that feeds it directly into an RRSP account. I don't believe there's any RRSP contribution matching program on top of the DPSP (I know I should know, I'm being bad). Assuming there's no matching program, is there still a point in signing up for a X% contribution every paycheck?

When messaging a recruiter on LinkedIn, is it best to send a short note about why I’m the best fit for the gig, write a mini cover letter, ask for a time to chat, or something else? Thanks in advance!

How’s the compensation difference between FDD vs FDD analytics? I know they would be about similar, but even so curious. Any preference between the two?

Has anyone successfully established some boundaries with FDD? Or tried to communicate with your team a better work schedule? i.e. start earlier but get off earlier?

Can anyone advise on new Sr. Consultant, Deal advisory, valuations salary in downtown Toronto office?

I felt like a walking zombie during thanksgiving, barely eating and barely talking. My family is small and I told them ahead of time my relationship ended. I focused on my niece and nephews, cried when I wanted to and slept from 8pm-noon for the last 5 days. Showered once or twice. That’s the best I could do and that’s OK right now. I’m back in my apartment, just trying to take it one day at a time, and not re read his texts too much. My birthday is Thursday 🙄

How valuable or important are scrum skills in the current market?

Would love to learn more about ad strategy/partnerships at Google, what is the work like/what was your background in?

What are your thoughts about OMSCS course by Georgia Tech?

For hiring a senior leader on your team, would you place higher value on a PMP cert or Six Sigma certification?

Candid thoughts on the Ogilvy LA office?

Do you ever get overwhelmed by the number of software programs you have to use at work?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How to stop customer service from ruining your day?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

Hi fishes, do you get paid by the hour or receive a salary?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Hiring managers, what do you look for as you’re going through resumes?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Managers, how do you help your customer support team avoid burnout?

Are you worried about how quickly AI support is growing?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Tell me a feel-good story from work that will restore my faith in humanity.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

How do you prevent the negativity of your job from impacting your personal life?