Is it possible to mend a team with a toxic dynamic? I was recently put in charge of a small team and it's clear that the dynamics are super bad. Backstabbing, gossiping, passive aggressive emails... the list goes on. Thoughts on what I can do as the new leader?

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It’s so commendable that you’re taking initiative to fix this. It’s a huge problem that’s often swept under the rug because no one wants to deal with it. I wish my management team would think about such things.

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You need to find out the history/root cause of why the environment is toxic and then try to address it. I would try meeting with each team member individually and ask them what they think of the team environment and why they think it is the way it is. In these one on one discussions you need to be neutral and not seem as you are taking sides. Once you have an understanding of the root cause/history you can determine if the team can be fixed or if you need to blow up the team to improve performance.

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What company? If you can’t stop the gossip, join the gossip.

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Clean house and get new people with positive attitudes!

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Opening the floor to the individual it affected with careful observation via team meetings ; body language as well as who adheres to your scheduling will make it easier to create solutions . If it's been an issue for years the nit picking may not be best however to rid your office for good attention to detail is a must.

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Working environment/culture is very important. I will quit a good pay job because of this since it will affect your emotion mentally every day.

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Observe. Inform HR of situation. Then hold one-on-ones (only five team members) for additional perspective. Hold team meeting where you will lay out formal standards of professional conduct and consequences for violating those standards. Work with HR on exiting those continue to be a problem:

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We use to have a ‘locker room’ what is said in there stays there and we were able to address our concerns, challenges, opportunities frustration and ask questions from the team.

Once locker room was over, it was expected that we work as a team and continue to work on challenges and opportunities. This was over 16 years ago but I still remember how refreshing it was and insight to everyone’s challenges and misconceptions.

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As a new person you should share these observations with the team! Then get to the root cause together. Def a pseudo-retro with them with the goal being to change and do better.
Commit to leaving that behavior in the past. Apologize and have respect for each other.
Foster transparency by having this as a team convo vs meeting 1:1.
I’m on a shit show of a team but I’m not the manager. I’m just more qualified than the person who is…. He keeps promising he’ll do what I told him to- accountability and apologies. But he won’t. Have I reported his absence and lack of leadership of course. Wyd when no one cares?

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I have an incredible business consultant that works with smaller businesses (25 or less employees) to work through these issues. It might be worth speaking to him about the issues? He's incredible at what he does.
https://www.masterhappiness.com/

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Finance Rep

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Sounds like a group of ALL women? Or mostly? Yes? I've seen it before and that is your root cause.

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100% true. Especially if they are women in their 20s. They just LOVE drama.

Put boundaries and always remember that everyone has feelings while they are feeling these toxic things they fail to manage or regulate is not another neighbors fault but they'll not realize it even themselves theyll make it feel that way. Healing will take time while some are more responsive to change than others- it's about identifying, 'calling out' while respecting their emotion and dignity and having them understand for their to be change they they have to do the same understanding.
(if you wanna keep your job. Disregarding how people feel goes against any safe relationship work acquaintance to marriages) placing boundaries such as 'i will never approve of mind reading grudge holding within.' which is the crux of alot of rage and directioned toxicity. Say what you need and mean it.

I once had a team like this, it my case it was partly the culture of the bank I used to work for, and was cultivated by my VP, he loved coming into the branch talking to everyone and getting everyone to tell on everyone else. He would then use this information against people when he wanted to (true or not). It was also partly caused by one woman who liked to be the center of attention and thought she was so great but had horrible results and poor client service skills at times. She was always nice to your face but stabbed you in the back every time she could if it was to her benefit. I should have fired her but she was protected by the VP because she flirted with him. Things got better when she finally quit. My advice find another job, not worth your mental heath.

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