It’s 2022, I cannot understand a company/brand not having diverse customer support to deal with diverse clients/customers.🤦🏾‍♀️ The math isn’t mathing

How will blockchain impact us in the future?

Looking to switch from a boutique firm into big law and make a move into corporate from litigation. Anyone have experiences doing this? Also, does anyone know which firms are more willing to hire laterals from outside of big law and which ones won’t?

Are there any 100k+ a year jobs that digital marketers can easily move to? Looking to move to provide for new family. Remote would be ideal.

How many years of experience would someone coming in at SC 3 have? How about SC2? Thanks in advance!

I am in the process of IVF due to my husband's male factor infertility. I am so grateful for the benefits that EY provides and wanted to know if there is any consideration for reevaluating those benefits? We know that IVF is incredibly expensive and for some of us, having children is a top priority. Does anyone know where or how we can petition for enhanced or shared benefits? I have ideas.

What are the best consulting firms to have a clear path to exit into big tech?

What are the best consulting firms for PE and VC exit, please include boutiques not just obvious ones

Are any other area teachers ready to give up? I'm trying to stick it out but we've had so many teachers quit in my school already this year. The administration doesn't care.

If you live downtown, do you have a car?

Anyone know of the job market in Dallas, Tx?

So just starting a new Position. At thia time I was looking for a good base as need to be stable.

Always into sales since childhood but I have 5 years of proper new business development experience with good track record.

I am starting a position at $80k now I just want your thoughts and feedback an the base. There is also comision and bonuses. Which could be something.

Keep in mind this is also in Canada

What do you do to automate you lifestyle/remove decision fatigue to reach your health and fitness goals? For example: I meal prep so I know calories and macros of all my meals without having to count each time M-F (unless going out with friends/SO) and I run first thing in the morning the same 4 days every week. I’ve found that making healthy habits a part of my lifestyle and routines makes them easier to stick to and would love any additional ideas!

Can we extend our notice period by 10 days voluntarly

Any gamers got room in their discord? 🤔

Long shot here. My wife has been trying to get Taylor Swift tickets with no luck. I'd love to come in and save the day. Does anyone have one extra ticket that they'll be willing to sell?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

How have the skills needed for working in customer support changed over the past decade?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Managers, how do you help your customer support team avoid burnout?

Tell me a feel-good story from work that will restore my faith in humanity.

What tips would you give to someone going into customer service?

Hi fishes, do you get paid by the hour or receive a salary?

Creative ways to respond to customer concerns without sounding scripted?

We’re losing employees, understandably so, because of how customers behave. That means longer wait times for support which makes customers even angrier. What happens when there is no one left to do the job?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

What are your tips for publicly responding to negative reviews?

Hiring managers, what do you look for as you’re going through resumes?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??