Just curious about caseloads and job expectations for other BH or RN case managers who work for an MCO… what is your caseload size? how many visits per day? are you completing visits in-home or video? how many hours per day are you working? I’m trying to decide if I should consider other options. Thank you

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I’m not a case manager, but I worked closely with them in my last job. We had 19 facilities, most with 1 or 2 case managers with 10-15 members each (per MCO). I had one facility where the case manager, no joke, had 42 of my residents on her roster….and she had at least 3 other facilities besides ours in her region. She worked for Humana. I think the most I ever had for a UHC case manager was 19 residents? But I’m not sure how many other facilities he had. During COVID they completed their visits by phone, but prior to that they were coming out, or sending their assistants out.

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Do you currently work for united what is your caseload? I'm at humana right now doing LTC. I have a weighted casenload of just over 100.

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Humana 1
Yes. Sounds like I need to find work elsewhere.

I'm at a case manager at Centene and I have caseload of 85. I have 5 telephonic visits per week. I've been with the company about 5 months.

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From interview to hire it was about 3 months

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