Just looked at one of my credit card statements and saw nearly $2k in charges I didn’t recognize from the Ritz Carlton in Dallas. Called them and they said they were penalties for canceled cont.

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Posting as :
works at
You are currently posting as works at

Worst case scenario, tell them their IT is fucked up with this merger and they need to resolve this

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Type faster

funnylike

Did you at least get the points?

likefunny

Reservations from a month before the charge. When I informed the finance department that the reservations were canceled before the cancellation deadline, his response was “oh, okay I’ll get that corrected”

Just wanted to warn anyone who has canceled a reservation here that this shit is going on and to watch your statements for a few months

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! 2k for penalties!? Are you kidding

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Better start finding those cancelation emails, otherwise call and ask for a manager, helps if you have status

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Cancellation emails . If doesn’t work escalate to credit card.

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It was 5 reservations. One was a 3 night reservation and they charged me for the whole thing

Did you actually book those reservations or was your card compromised

Booked them, canceled them before the deadline, was still charged for the stay, some a month after the date of the “stay"

Looks like they got audited or hired a new associate who is going nuts. Or new revenue targets deployed post merger.

Must achieve SYNERGIES AAAHH

Da Fq. We can cancel until 6pm on the day of checkin, without Penalty.

Ty for the heads up. Sounds like BS

Start at the top - head of bookings. It’ll solve fast when you mention social media and media campaigns against unfair practices

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