KPIs are great. So are dashboards and OKRs. But some of the most valuable things I’ve learned managing business operations can’t be measured.

Like how team morale affects output. Or how a thoughtful Slack message can reset someone’s entire day. I try to become a better version of myself daily.

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Well team morale can be measured as an OKR actually…the top consulting firms do that constantly to check on the teams. They just don’t do much about it

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That's a good point. What people call soft skills can mean a lot. But in some ways I'm troubled by even charactering being a decent person as a skill. I mean, encouraging someone, or just checking in on how they're doing, is a pretty low bar. I shouldn't think people should have to work hard to send a thoughtful Slack message, but that does seem to be the case all too often.

The workplace has become overly non-personal. People try to appear hyper-professional and saying something nice like "I hope you are doing OK, you don't seem like your regular self?" Is considered unprofessional in some way. ​

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We Are Hiring!

Systems Engineer (JR154545)-6-8 years previous Salesforce application development or support with a minimum 300-seat environment handling full scope of CRM, case management, and platform maintenance. Salesforce Administrator (201) and Platform Developer I

Data Engineers, Slack (JR155003)5 years of experience designing, implementing and maintaining relational / data warehousing environments (custom or structured ETL, preferably working with large data environments)

Message me!

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