Lately, I’ve been noticing more automation creeping into our work—automated follow-ups, scheduling tools, even client reports generated with AI. Don’t get me wrong, some of it has been a lifesaver, like cutting my weekly reporting time from three hours to just 30 minutes. But I’ve also had a client mention they miss the “personal touch” in our updates, and it’s made me wonder if we’re losing the human element they value. How do you feel about automation in account management? Is it freeing us up for better client relationships, or is it risking what sets us apart?

I have an interview with Korn Ferry for an associate principal role and am curious about others’ experiences have been with work-life balance here. Also, I have an idea of what I should be compensated in this type of role, but any insights on how they pay compared to others would be helpful. Are you traveling during the pandemic or have client interactions been virtual? Lastly, if you are a consultant here, are you on billable hours? My current consulting role is not - so this would be new.

On the bench for a week or so before start of new project. Do I take PTO or just bill GAA. Any advice on managing utilization?

As an IT infrastructure i have been tagged un cognizant internal project to support the cognizant owned datacenters VMs and infrastructure.

Can anyone please tell me how is that project in terms of Career growth and learning??

How suspicious is it that the client that just gave the pitch of VW in the US to Johannes Leonardo used to be one of the executives from Johannes Leonardo?

Hi peeps. Need a suggestion , I am about to switch for a change and I have an offer from LTI for PM but my current location is noida. I have been offered in Bangalore but moving there is little tricky with growing kids and family. How long WFH is going to go and how is the growth ladder provided I take this opportunity and switch and wait for things to happen. How much does a project manager travel and how will this role help?. Please help

Just crafted a wonderful email to the client detailing information on how much tax they aren't gonna pay, all I get is "thanks".

ZS 🐠, how often are you at the office vs client site? I’m curious because I’ve heard they don’t travel much

How is the data practice team at coforge. They told client is an insurance company.
Can anyone share more . about it.

Folks what should be my CTC expectation with below experience and skills

Role - Tech Project Manager
YOE- 8 years
Skills - GCP, AWS, DevOps, DevSecOps

Please let me know. Need guidance

Hi Fishers,

I have appeared for the HCL Devops position and after clearing the 1st round they have sent the mail for the Client Interview.
Can anyone please suggest how it would be !!

How is Salesforce project in Coforge? WLB etc..

Is it possible to take certain files with you when leaving? Is this monitored, always or focused on the end of your tenure? I’m not talking client data but maybe doc templates or certain slide decks or program code like a VBA macro.

Can anyone give salary insights for IR / PM / Client relations roles for associate positions? (All in, bonus/base) if personal experience, please state the type of firm! TIA!

Hi guys I am posting this again I have offer of almost same package from Accenture and IBM . Accenture offering is very slight more but that's not my key consideration. Which company is better in terms of job security, work life balance. That's the top most factor I am considering. Learning and project and latest niche technology is the other important factor after first 2 factors .

*asking for someone else*
Hi lady fish,

I’ve been with Accenture for 10 years and am about to take maternal leave. I got an interesting conversation with HR yesterday about leaving Accenture after maternal leave, and the kicker is to join the client. I got a couple of questions for you guys:

One...did anyone leave Accenture right after maternal leave? If so, what happened? Did they have to pay back anything?

Cont.

Looking for senior Business Analyst for a technology consulting project (robotics process automation). Small fast paced team with great client, salary range 100-130k. CBP badge required (active is preferred, recent or equivalent clearance is OK too). DM me for details and job posting

Hey! For one of my project, I had to build macro to do data cleansing in excel. However template might change one day to another. Anybody knows good resources I can use to make this a sustainable ...

I’m on a project with the 2 main people I want to use as my references. Should I talk to them? Or find others

Join C2, it’s not boring as this bowl 😼

Any of your firms do virtual gifts or corporate appreciation for your teams? We want to do something for our hard working team that is spread out over the nation but not make it an event where we’re stuck doing over zoom. Ideally something like wine delivery just to show appreciation

Feeling very anxious. I have no idea why or about what. I just feel this lump in the pit of my stomach and a tightness in my chest and worry/fear on my mind. Like something very bad is about to happen

I'm constantly stressed and demotivated for no apparent reason. Anyone else feel the same? What should I do? It's taking a toll of my health and my family life...

Does anyone have any side gigs or know of any gig types for project managers? Projects themselves need too much attention to manage on the side of our already busy days.

Hi,
How is Synechron to work at?

Location - Hinjewadi, Pune
Tech - GCP Cloud, DEVOPS/ SRE
Client - HSBC
YOE - 3.8

I want to sell my house but there seems to be water damage and I’m worried someone will lowball me, what should I do?

Is a sloped floor of 1/2” over 10’ noticeable? I have to make room for conduit and cannot trench in my current place

Everyone coming into NZ from somewhere else will now need to self quarantine for 14 days. And no cruise ships can dock until after 30 June. Good luck my fellow Antipodeans.

How are your companies handling the current economic environment (inflation, hot job market, etc)? Are you happy with their efforts to fairly compensate/retain your employment?

Anyone have any good audit jokes or one liners?

Anybody have any tips on how to go about the relocation conversation? I’m looking to move out of the city with our main office to a city with a much smaller office. With post-covid office culture I can’t imagine it’s that big of an ask. That said, I’m in a junior role and have been with the company for less than a year so I don’t know if this is a question I should really even ask at this time.

Like if voting for Trump, Helpful if voting for Biden. Let’s see.

Why are people always surprised when we're closed for holidays? There are emergencies but being rude because we won't book a 9am cleaning on Thanksgiving is incredible

Has anyone interviewed with Amazon for the role of social media manager, India? How was the experience?

I have given my managerial round last Friday, but i haven't received any email or call from HR. How long it will take? And HR notify us if we are not selected.

Anyone know what the current atmosphere is like in McCann New York after they lost one of their biggest clients, U.S. Army? Does losing such a client deteriorate an agency’s culture/career prospects?

Hi AMs, my agency, BGB Group, has openings for the following positions:
Account Executive/Sr. Account Executive
Associate Account Supervisor/Account Supervisor
Group Account Supervisor
AVP/VP, Group Account Supervisor
SVP, Management Supervisor
EVP, Digital Innovation
EVP, Payer

I want to quit without a job lined up. My agency is a dumpster fire of incompetent project managers, revolving door of creatives and culture of not holding people accountable amidst a micromanaging gossipy leadership. I just want out. Tell me it is ok and will be alright.

For those of you in healthcare related account management, what is your healthcare background? I am clinical and getting ready to hire a higher level account manager. I am really biased toward people with clinical/in hospital experience because, quite frankly, healthcare is a different beast - lots of hand holding and change management. I don’t want to miss the right person because of my bias, so im wondering how many healthcare related AMs have healthcare/clinical experience… thanks in advance!

Account executive here, who has about 5 years of agency experience. Who else is completely over working in advertising and what steps are you taking/planning to make a career move?

Not looking to make a move anytime soon due to covid but am curious to what everyone else is thinking.

Sometimes it feels half my day is spent jumping through hoops to schedule and then reschedule meetings around senior managements’ calendars...only for them to be so late they miss the meeting anyways🙄

Moving from AM to AD at another agency. Any words of advice?

Any account management processes/docs that are worth sharing?

I am not in account but would love to have a more comprehensive take away from meetings particularly client feedback verbalized. How do you account folks do it? Tips and tricks? Thank you!

Tired of hearing all the "account people suck” comments on this app. Get some new material creatives.

I work for a small agency and manage our internal marketing acct. We had very few processes in place when I started. I’ve since created, implemented, and trained our dept. on project mgmt for clients and am trying to convince the owner to apply those principles to our internal jobs. They are resistant because they just want the work to be done and don’t “want to keep spending money on internal jobs”. I’m confused because we’re doing the work either way and “spending” in labor/resources.

How long do you spend on monthly reporting for your clients?
My 3-person team spends about 15+ hours a month each writing monthly reports for our clients (99 small retainer clients). We’ve received feedback that they’re too complicated and the clients just want to know - are we on the right track, what action items are there, and what any next steps are in their strategy.
How do you simplify without losing value?

Anyone from Havas London here? If so, what are your biggest dislikes about the agency?

When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

Who else started with small businesses and moved up to medium and large at agencies structured to handle it? I handle 40 clients and some 60 Content managers, ad managers, designers, developers, and a smattering of other positions.

Which was better? I have almost complete autonomy over what happens with small biz, but getting to focus on projects for more than an hour/month sounds nice.

How many years into your career did you start to feel jaded about the industry? I only have 4 years under my belt and still believe it’s fun and challenging, but I see so much negativity on here.

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

How easy is it to work in account management in a foreign country? which countries are the easiest to go to? what agencies are likely to transfer you abroad?

What are key questions to ask a sitting account team during an interview to better assess how great or terrible their current clients and/or projects are?