My hourly rate is tiny, so I recently asked for a raise. My manager turned it down, saying that tips are supposed to make up the difference in wages. The problem is that we recently launched a new menu that hasn't gone over well with customers, so my tips have dropped significantly. Is it common for restaurants to use tips as a reason to deny raises? Even when business is slow and tips are inconsistent?

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Normal? Unfortunately yes, that 100% normal in the US. There are some restaurants that are trying to level the playing field but for the fast majority that is still very normal. That's why the service side of Hospitality is revolving door. Save where you can until you can get out and find something better.

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Tips aren't 100% tax free. Anyone that actually files taxes could tell you that. The one thing I will say though is keep track of what your hourly is with tips, and for every week that you're under minimum wage, write it down. So many businesses have had class action lawsuits against them for that.

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I am also looking for a second part time as a dishwasher. Part time or full time in Ottawa.

That’s why some servers make a few dollars unfortunately I think it’s ridiculous they think tips will always fund paying your employees nothing.

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