Nothing is more frustrating in my experience than having simple yes/no answers when trying to figure out what's going on.

Hi all! I work in digital marketing / organic social. For those in organic social what platform do you use for scheduling posts, analytics, UGC, managing influencers etc? We currently use bizzare voice/curalate. I work for a national retail brand so we are posting 2x a day with tons of UGC and in house content. Your thoughts and opinion are appreciated with all platforms! :)

What's the most unhealthy habit you have and does it affect your work? I stay up late bingeing Netflix after a tough day and then I'm tired the next and it's a cycle.

What tech companies pay best for business strategy/ops people? Currently making $150K TC with 5YOE

Which computer are you using? Recommend? Why?

Anyone commute on PATH from NYC to Jersey City or the other way around? What part of either city do you live and where's work, how long is your commute, and do you feel like your commute is practical with what you're getting in return, or do you wish you lived closer to work?

Was just reached out to by someone from Barton. They say they recruit people for day-by-day contract work for PE firms. Are there any other firms that do this?

Is it a big deal if a partner questions how much time you spent on something? Can’t they just write off time that seems excessive, or am I missing something? Sometimes I take a really long time to do things because I switch matters frequently, and I do a lot of research to make sure I’m doing things right.

Any idea if someone had take covesheild vaccine in India . Can they take boaster Moderna shot here

Where my happy vibe people at????

When does a person get promotion from manager to senior manager in cognizant?

Is anyone heard the news that leaders got an email that avoid leaves for next 3-4 months bcz lots of work about to come (vese to humesha hi hota h par usse b jyada hoga) might be split is the reason??

Could anyone from Bain’s London office provide any insight into how much travel was typically involved (Pre-COVID)?
Also, how do you see the split of WFH/office/client site be going forward?
Thank you!

For those of you without a home office: Where do you usually work? My desk is in my bedroom and I’m considering sacrificing aesthetic to move my set up elsewhere

Hi Fishers,
Want to know what current market standards are for below role and experience in service based company.
Tech : Java, Springboot, SQL & SSIS.
YOE : 2.7
CCTC : 4.8 lpa.
Pls help. I'm getting offer of 7LPA.

Hi, I'm looking for an iOS App Developer role

YOE: 2.5

Skills: iOS Development, Swift, REST API, SVNx, SwiftUI Basics, Cocoa Touch, Cocoa Pods

Current CTC: 7.95 LPA

Current company: TCS

Kindly, let me know if anyone have referrel for me.

Iam 5 month pregnant , thinking to get release from project due to health issue and taking maternity leave from april 1st, at this situation can I be in bench for 3 months and go in maternity leave ? Will this affect my job in Accenture? Will the organization allow to be in bench for 3 months? If iam in bench during maternity leave will i get variable pay

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

How do you prevent the negativity of your job from impacting your personal life?

How to stop customer service from ruining your day?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Hi fishes, do you get paid by the hour or receive a salary?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Tell me a feel-good story from work that will restore my faith in humanity.

When you’re applying for customer service jobs, do you customize the resume objective for each?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Any suggestions for how to find a fully remote customer support job?

Creative ways to respond to customer concerns without sounding scripted?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them