Pros:
Gained hands-on experience with Motorola Avigilon Control Center (ACC) software and CCTV systems.

Worked in a fast-paced technical support environment, assisting clients with troubleshooting and resolving surveillance system issues.

Exposure to Salesforce Lightning for ticket management and case resolution.

Great learning experience in networking, remote support tools (TeamViewer, AnyDesk), and cybersecurity best practices.

Supportive team and a professional work environment.

How many days does it take to receive the offer letter?
Last Thursday HR confirmed my selection.

Which grade is higher 601 or 602 or 603 ?

Any dinner reccos for nice good food restaurant spot near Pulaski bridge area (not looking for a spot with heavy food or like deep fried everything).

Hey guys, who are joining tomorrow from hyderabad campus?

Guys how is HCL in SAP consulting. Got offer from HCL which is around 30% hike over my current CTC . Is it worth to shift. And yes money is one of my key motivation

Can someone refer me, I'm a project lead with 9 years of experience, looking for a lead role.

Skills : Splunk, basic of tailwind css, html...

Notice period 3 months

thoughts on “net 30” payment terms? has a company ever not paid on time? what do you do when that happens?

How much hike did you guys get this year?

Looking for a job out of public but not finding much...do a lot of industry jobs typically get posted after 9/15 / 10/15?

Can someone remind me what it's like to be in public and not in busy season? My brain can't go back 9 months

IS there any instance you know of in which LTI revoked or took back its offer after giving offer letter. If so what circumstances

Have McK phone case coming up, has anyone had feedback on why you haven’t passed? Looking to avoid missteps.

Got an email from someone who is supposedly wanting to hire my firm, but a few things are giving me pause: 1) I’m a rising third year, so idk why they are emailing me, 2) it just says “dear attorney” then the short message, not my name (though practice group is correct), 3) it is from a gmail email address, not the company. So… do you think this is real? I plan to forward it to a partner, but should I first send to IT to see if it’s even real? Just seems weird to me.

Does anyone else worry about their big 4 career for not being the most apt at small talk. I'm worried I'm not the most memorable member of my team for my clients and what it would mean going forward.

Is it possible to make a switch from Quant to VC as an Investment Analyst?

I’m currently in a 1BR for $2400. Am I crazy to pay $3k for a studio in a much nicer building in the same area? My current building is trash and I realized having an updated kitchen, bathroom, and laundry room would be really nice, but not sure if it’s worth the price tag vs finding another place at $2500ish. I’ll be local for the foreseeable future even post-COVID

I’m a man living in East Village, does anyone know where I can get a facial (spa)?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

When you’re applying for customer service jobs, do you customize the resume objective for each?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Hiring managers, what do you look for as you’re going through resumes?

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Will the customer support future be led by chatbots or will we still be necessary? lol

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

How have the skills needed for working in customer support changed over the past decade?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Ways to destress during work as a customer support agent?

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

What are your tips for publicly responding to negative reviews?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Is outbound customer support typically less stressful than inbound?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Any suggestions for how to find a fully remote customer support job?