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The garbage you buy at the car rental places usually just covers collision. Your PAP should cover the liability(not collison)on the rental car up to your limits. The best way to know is to read the policy and see what's excluded. You really need to understand how it treats non-owned autos.
Every insurance policy is different between companies. Whichever company you sell insurance for, I’d highly recommend calling the auto claims department (someone that handles complex claims) and have a discussion. Most claims adjusters are happy to help you understand the policy and scenarios where it would be covered or not covered.
And, the company you work for must be different than the one I work for. I’m in claims and am an adjuster that works complex claims. Claims consists of many different roles. Not sure what your company calls the department that has the adjusters, but usually its claims. My recommendation was intended for OP to speak with an adjuster not a loss intake person that doesn’t handle the claim.
If you have collision coverage on your personal auto than most policies will cover rental when traveling. Full disclaimer, I said most, not all.
As a claims adjuster my biggest pet peeve is when the selling agent doesn’t even know what the policy their selling covers. I’d recommend digging in to your policies to better help your customers understand their policies. If their agent doesn’t know when their customers covered than how will an insured?
Yes, it's not expensive & makes sense to buy this endorsement.
The only way to answer this is by learning what you’re selling. I really don’t know how a sales/agent would get there without knowing the policies.
I’m so sorry to hear that, my advice is to study the policies you sell, quiz yourself on them, and that will only make your sales better. Maybe even get with an adjuster at your company to see what problem points the customers always bring up from their agents.
Please call your carrier and ask if there is coverage for you. Here’s another option—some credit cards will cover you if you put the rental on your credit card. Call your cc to find out.
Agree with the above 100% -- you only need to make those 2 calls one time and you'll know the answer for every time you rent a car and can make the necessary decision. If neither your home auto or credit card cover it - I'd buy it with the rental. You never know.
I was in Dallas on business a few years ago, and a freak (I mean FREAK) hail storm (think BASEBALL sized hail!) hit a small area (like 1 square mile) at 4am. Woke us all up and we watched out our hotel windows as the hail broke every single car window in the entire parking lot. We got up, called the car rental and said "come get your car - we'll be taking a taxi so we're on time for our meeting". You just n ever know!
Every state is different so I don't think asking here would be the best unless you identify the state and even then depends on policy and company
So, generally the answer to this is kind of. While most auto carriers will provide collision coverage to a rental vehicle in the fine print of the contract with the rental company if a vehicle is damaged while they are renting it, they are not just responsible for the damage to the vehicle. They are also responsible for administrative fees associated with getting the car repaired and whatever else the rental company deems chargeable, loss of value to the vehicle, and loss of use of the vehicle by the rental company. Those 3 items 95% of carriers *do not* cover. Carriers like MetLife or Hanover will offer those coverages via endorsement but you have to read your policies and talk with claims adjusters in your specific state to determine that. Laws and coverage form vary wildly state to state. I am in Louisiana and with how litigious everyone is here I will ALWAYS tell people to buy the rental insurance. CYA and protect yourself from an E&O claim. Document in their file that you told them to buy the rental insurance, too.
it’s been awhile since I looked at a personal auto policy, and things may be different by state, but there may be a difference in the policy between a temporary substitute vehicle (ie, your car’s in the shop and you need a rental) versus non-owned auto (ie, renting a vehicle on vacation or just to have an extra car for some reason). Collision and comp may not apply to a non-owned auto, or be excess to other collectible insurance.
Always take the rental insurance. If anything happens to the car for just dollars a day you have NO financial responsibility for that rental car. Business like ENTERPRISE RENT A CAR cover up to A MILLION dollars in Liability and cover the car up to a total loss !! Why hurt your personal insurance for a car that isnt even yours ??
The answer is it probably will. You can’t fully say yes because every claim is different. As a former claims adjuster and current arb rep, I would say yes with an asterisk. The groundwork is there for your first party coverage to transfer to a rental. Exclusions and other factors could take that away.
In most states, only the broadest coverage + towing and labor in a policy will cover a rental outside of the claims process. I've done Fnol claims and licensed service for auto, renters and umbrella. Currently hold a personal lines license in Missouri. Also, I've done work on behalf a few different insurance companies.
That information is in the policy typically under Physical Damage if they have rental and comp or collision coverage
As insurance professional if you rent a car you can usually use your own insurance & reject the rental car insurance. If an accident happened that is your fault in a rental car your insurance would then kick-in. Any additional damage would then apply on the credit card you put on file with the rental car operation where the auto insurance does not apply. Drive safely!
When you take out a policy that includes a courtesy car, there is a disclaimer in the policy documents about what is and isn't covered. Whilst your vehicle is being repaired, where available the courtesy car will be provided by the repairer, (we didn't use claims handling companies), the cover on that vehicle should be identical to the cover that was provided on your own vehicle. There may be caveats surrounding it's use (E.U. Cover etc), but you should not need to take out any additional cover on that vehicle. There will also be cover for theft which will remain with the vehicle's owner. If you have substitute vehicle cover (an additional upgrade to courtesy car cover usually at a premium), then you will be provided with a vehicle of a minimum standard similar to your own vehicle even if the car is stolen, burnt out or written off. This will be for a specific period to allow you time to negotiate your settlement and purchase a new vehicle, and agree a premium adjustment. During this time your cover will remain in continuation, but the substitute vehicle will be provided by a lease or rental company, which will have it's own cover. Your excess will be the same as if it were your own car, you will not have to purchase any additional cover or CDW, as the Substitute vehicle cover should cover this. You should always read your terms and conditions, and policy exclusions, especially on additional products, but a direct call to your insurer to have these explained by a customer service agent should be available if you are unsure. As Snr Claims Adjuster 1 states - it is frustrating when Sales teams don't know their products. Always ask if you are not sure.
If your insured carries Comp/Coll, then the rental qualifies as a temporary substitute vehicle under most Personal Auto Policies (PAP) so the same coverages will “roll over” to the rental, with the corresponding deductibles to apply for a covered loss in the rental. Some policies exclude loss of use for damage to the rental, and most carriers will not pay administrative fees charged by the rental company; i.e. the insured may owes those costs in addition to their deductible. There are a few states (very few) in which by statute or regulation, the policy pays for damage to the under Property Damage vs Comp/Collison. In advising your insured whether they should purchase the collision or lose damage waiver offered by the rental company, the decision is up to them but doing so is not covered under Comp/Coll and is paid out of pocket; but if they do purchase it and have a covered loss in the rental then the insured doesn’t have to make a claim for the damage under their PAP because the rental company will pay for the damage. I hope this helps.
It’s always a smart move to get the insurance, you’re personally insurance may deny the claim and you’re on the hook for damages
Your personal insurance will be primary so you have to start there. If it's company business and charge if you have A/L policy with the box any owned, rented, or leased you are covered here but watch the deductibles. A very good little known policy is with American Expresss this is not the basic coverage they pitch by using the card for a rental. You must go online and sign up for a rental policy agreement. Each time you rent a vehicle and use AX they put good coverage on you. There is a 1 time fee of $15.75 for up to 30 days of continuous rental.
So you would have to read the policy some companies do and some do not . All will cover if for a cover loss(claim) . If for a personal rental then need to dig into nonowned ,temporary substitute verbiage in policy to see of will cover personal rental this will likely be found in part d of the policy also if you do not have comp/collision then will not extend over.
Reading this thread , insurance companies could benefit from having adjusters talk to sales and service teams about frequent coverage issues. In my company, rental is an endorsement,