Several months ago, I began managing a former peer who has been at the company longer than I have. She’s a solid employee but observing her work I see a ton of missed opportunities and potential for improvement (her former performance reviews say the same). When I suggest ideas to her, she typically ignores my emails.

Does anyone have advice on how to prompt someone to be more proactive? She often tells me why things won’t work without even trying.

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Sounds like she lacks motivation. She is also not showing you respect because she went from a peer to a subordinate

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That transition from peer to subordinate can be a tricky one for sure. Obviously, she's been struggling for a little while, and it's hard to tell how that was addressed (or not) in the past. I would choose one particular item at a time to address.

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Light hand

Set clear expectations and goals. Let your employee know what you expect from them in terms of proactiveness. And provide regular feedback. Let your employee know how they're doing and where they can improve.

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