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story to the front desk.
Desk clerk: Hmm, let me call up there and see if there’s anyone staying in there.
Me: Umm... it’s 1:00am. Is that such a good idea to call a guest?
Desk clerk: well there’s no other way
Me: Ummm... <realizes this isn’t really my problem>
<desk clerk calls room>
Desk Clerk: <turns to me> Turns our there’s a guest in there; let me put you in another room.
W.T.F.
10000 points for each of you
I've been the guest asleep! It's terrifying to wake up from a deep sleep to someone trying to enter your room at 1am. Privacy locks always! Plus yes hotel staff not always the brightest.
The points are a given, but the lack of common sense blows me away.
Sheratons are the American Airlines of hotels. They have gotten so bad over the years.
I've been the guest asleep and the person trying to enter the room was the client. Thank God I used the privacy lock, it would have been really awkward since I don't wear pjs to bed.
Epilogue: I was talking to the same employee today and he told me they sent a maintenance person to the original room in the morning and there was a guest in there who’d overstayed his welcome. Apparently this is a thing. People check out but don’t leave, and then just put the privacy tag on the door so housekeeping doesn’t try to enter. Then they get a free night, assuming the hotel doesn’t sell that room to someone else like me. In hindsight, that’s why the desk clerk had no compulsion about calling the room at 1am.
Hotel employees are not paid that much- just be thankful this isn’t every night.
🍿
@em1- Sheraton near the galleria in dallas
^ what I had no idea this was a thing
What kind of property is this op?
Yeah I booked too late and the Westin up the street wasn’t an option.
I would ask if the occupant is attractive, I don’t mind getting in same bed.