So my company promoted me to become an engagement manager, I am worried that I will completely drown being in charge of a team, project delivery, managing clients, managing partners ... Do you have any tips? Any books or materials you can recommend?

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OP, trust in your abilities and take time to plan two steps ahead. You will be fine and grow into the new challenges.

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I was acting manager for almost a year and would very much rather have just gotten the promotion (thanks, covid). The biggest challenges are: 1. Know your team and each teammate's strengths 2. Know your own limits 3. Delegate when you can; do yourself when you have to. It's good to provide frequent feedback, both positive and negative, as that drives engagement and develops trust I got an awesome compliment yesterday from a teammate in India. We're ramping up on a new project, and he told me that he asked who the EM was when his manager told him about the project. When she said it was me, he jumped at the opportunity because he likes working on my projects so much. I really felt like an imposter as a manager until then. Pretty cool if you ask me.

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That’s awesome - congrats!

Remember your job is to achieve value through delegation and proper oversight - moving from high performing individual achiever to high performing manager won’t happen overnight - I would suggest listening / reading “what got you here won't get you there”, great insight on making the switch.

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You can say no to the promo this cycle and take 6 months to prepare/ perform as acting manager?

Why? Where is the benefit of doing the same work pretty much (acting manager) and getting paid less?

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Same bro same

Ask your current manager how s/he did it

Apologies for the ignorance, but what do engagement managers do exactly?

They manage engagements obv But seriously, in my company, the EM: 1. Manages projects, keeps timelines, identifies appropriate resources 2. Maintains P&L on projects, based on project revenue vs resource cost rates 3. Acts as process expert, to keep the team focused on the right things 4. Owns client relationships day to day; finds and closes opportunities for additional work 5. Reviews work before it goes out 6. Jumps in when the team is crunched for time or short staffed Stuff like that

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