So the National Consumer Helpline really works.
I had filed a complaint against Goibibo, who delayed my flight cancellation request until 1 day before departure hence the airline charged a higher cancellation amount.

A friend of mine introduced me to the portal when I filed a complaint explaining the matter in detail, uploading Twitter DM screenshots, where the company was clearly denying responsibilities on the above.

Took 2 months but today my refund was initiated by Goibibo.

likesmart
Posting as :
works at
You are currently posting as works at

Link : https://consumerhelpline.gov.in/

like

This one actually doesn't give good support try below link to raise consumer complaints.

https://edaakhil.nic.in/

like

Post the link to the portal as well

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