Do you ever catch yourself overthinking a customer interaction for 15 minutes after a call?

Are there any protections for an employer who has a server that received a very large tip? For example, what if the customer says they never meant to tip that large amount?

This might be too ambiguous to answer, but I want to get better at taking iniative, but I don't know how. I can be pretty shy in work settings. I do things without being told, but I want to go beyond that like start projects etc. Provide more value.

Have an interview with a growth stage startup, what should I wear for a virtual interview ?

Recently I’ve been in the enviable position of receiving several job offers from other firms and attorneys. I am currently employed and very happy at my current firm. What is the best way to politely decline these offers, both those made via phone and email, without burning any bridges?

How do you handle people’s kids showing up on video meetings? Screaming, kicking, hamming it up, (wasting time.) Everyone else is coo-ing…I’m not a kids person. Heard a technique which is to drop off the call bc you “assume the call is over” (which seems like a great way to get fired especially if it’s a way higher up’s kids - plus it feels rather passive aggressive.) Thoughts?

Need advice - I've been talking to a Partner contact at a big-4 firm where I REALLY want to work. She sent my info to the managing partner in my city, but I haven't heard anything for about 3 weeks. Been playing it cool because I know these things can take time, BUT, I just got let go from my current firm. I have til 12/15 to find a new job.

Do I tell her my timeline is now a month, or is telling them I'm getting fired going to tank my chances of getting the job?

Anyone else have a formatting pet peeve and get annoyed when people don’t have a blank first column and row in tabs? I.e headers/data in cell A1

My first manager told me this, and I’ve followed it to a T since.

How would you suggest dealing with a toxic boss? They gossip and seem to purposely be vague about critical information, likely so they can't be held accountable.

Does anyone know what the dress code is for the upcoming CAALA Trial Skills seminar? Do people usually wear suits or is it business casual? Thank you!

How do I get more involved in team room conversations? Any practical tips? I have good comebacks in my head just have trouble voicing them

What are some issues or conflicts you face at work because of your queer identity?

Ladies, what heels / brands do you recommend for work? Looking for shoes I can walk around in (mostly) comfortably

How did you give notice you were lateraling to people you like? Particularly if you haven't been there that long?

I'm lateraling to another firm because frankly I think the management of this one is terrible, but the people (and individual partners) I actually work with are awesome. I've only been here for about 18 months, so I imagine that short time frame will make it extra awkward 😬

Honest question: Are you intentionally mentoring anyone who doesn't look like you? And I'm not referring to your randomly assigned counselees. Type Y or N.

I just got called for an interview next week. Yay! It’s at the school where I have been a para for several years and where I want to end up.

Any advice on how to dress and what to bring? Portfolio?

I've been biking to my home office everyday so I've been wearing gym clothes and bringing a change of clothes with me. When I get in the morning how long can I sit at my desk before going to change?

I keep fighting with the product managers on my team, who keep assigning me new features to build without checking first if I had the bandwidth for it. How do I communicate this politely?

Just discovered a public slack channel (that very much should have been private) that a few women at my work have been using to bitch about the co-workers they don’t like. There’s a lot of very mean posts about several of the CDs, account people, producers etc. There’s quite a few hateful posts about me and my partner too 🙈 should I tell them?

Its hard for me to focus/be productive in the cramped/small audit room at the client. I don't have this issue in the office or at my own desk. Should I confide in my team about the issue or just deal?

Coming off anxiety meds, withdrawal symptoms are terrible. Panic attacks and crying on client site (in private) daily. It’s obviously affecting my performance - how to tell my manager?

Any good articles, notes , YouTube videos about intraday trading for newbie ?

Do anyone know about any HR ops vacancy?

I’m currently working with a senior level HR candidate. This individual has a doctorate in business with a focus in HR, her SPHR, Federal, and private sector experience at the singer level, and has a fabulous personality. I’m curious is anyone else having difficulties play some candidates like this? At this point I’m starting to think it’s racial or her sex based of the lack of interest in this candidate. Any thoughts?

Had my interview on 12th Feb evening. The same day late night I got an email asking to upload the Application form( Completed the same on 13th Feb). Can I understand only HR discussion pending for me? If yes how much time will it take for me to get the HR call.
Thanks in advance.

How tf is that a no investigation on turn 7??????

What are your thoughts on the future of RPA in the next 10 years considering all the tools/vendors in the market today?

Can anyone recommend a no code tool that’s affordable for home use?

Which one to join LTI or a small product company. Rpa technology, I know the work is support work in LTI and position is senior developer and in product elecronics company its a very small firm in india however it's subsidiaries are all over the world. And I would be working with them via this and the position offering is lead.

Hello fishes, just wanted to request your help to unlock the DM features

Thanks and have a great day ☺️

I was released without cause today but my boss mentioned my battle with mental health and that I’m looking for other jobs before canning me. Should I address this with the board or leave it alone?

I have an upcoming interview with Virtusa , is anyone aware of interview format , what to prepare ?

Anyone hear of a patent attorney going to an investment bank, hedge fund, or venture capital firm?? Considering a change. Thought I could use my skills to help investors analyze and valuate companies.

Why is Russia so terrible at actually fighting a war?

First Georgia, now Ukraine... Overwhelming size and technology advantage and yet... complete failures.

I have submitted the documents for LTI..before an formal HR call one lady HR called me and ask for expected CTC..i have one offer in hand and i demand 20% of that offer as fixed..she asked me to negotiate and so i went for 20% of offer as total CTC instead of fixed..she simply said OK thats it..and call ended..will I get positive note from them....?

I have an experience of more than 2 years in financial operations, audit and compliance, reports management and data analysis. Is there any opportunity in EY GDS as per my skills?

Good morning, hope everyone is having a great week! Does anyone have any advice on breaking into an analyst role? I am currently a Senior Customer Success Manager, with a background in Operations/Process and Project Management as well. I have always enjoyed the analysis pieces of my roles and would love to expand my skills to show how qualified for a position in data analytics. Thank you in advance for the help!

Should I take an L on Paysafe? Feel like none of these SPAC stocks are going to have upward movement anytime soon

Do we need to complete joining formalities to accept EPAM anywhere offer?

Any designers working at IDEO? What’s the work-life balance like? Always been interested in the work but wonder what working there actually is like.

Hi all, I'm an experienced Scrum Master and Agile Coach. Can someone please refer me to a job posting? I can share the job ID. It would be very helpful. Thanks!

Will the customer support future be led by chatbots or will we still be necessary? lol

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

How do you prevent the negativity of your job from impacting your personal life?

When you’re applying for customer service jobs, do you customize the resume objective for each?

If you want a happy customer, it starts with an happy employee. Keep your customer support agents equppied with proper tools and training. HAPPY EMPLOYEES HAPPY CUSTOMERS

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Hey managers, how do you keep company culture alive when managing a remote team?

Hiring managers, what do you look for as you’re going through resumes?

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

How to stop customer service from ruining your day?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!