Southwest lost my bags. Don’t have work clothes, toiletries, etc. Whats the standard process to get compensation or track down my bag? They are being super unhelpful.

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Posting as :
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What credit card did you book on? Most premium cards will reimburse for clothes etc

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My Southwest Rapid Rewards Card 🙄. I’m guess I’m far too loyal to them. My CSR / Venture would have reimbursed.

Do I have any rights here? Even if it gets here delayed I’ve been fucked by them.

SW card is a Chase card with lost/delayed luggage compensation.

SW is generally unhelpful with luggage because the tracking system is very limited and they basically have to wait for it to show up somewhere. Try asking about it on Twitter as they are usually pretty responsive there

Same thing happened to me a few months ago. They delivered it to my apartment early the next morning and gave me a $100 voucher. I was A-List at the time

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