SPG Advice: What's fair point compensation?! Reservation last night, upon arrival told the hotel was oversold. (Platinum Ambassador Status) Sent to another hotel - all sold out. Ended up on a couch...

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DUDE - 500,000 freakin points - I'd be LIVID

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Normal compensation if you're walked to another hotel is that night free plus enough points to stay at original hotel for free for one night. If you're walked to another hotel and then walked again (!! never heard of this !!), I'd ask for triple the points payout.

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If not, anything short of the head of the hotels gm on a silver platter would be unfair comp

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Everything in the city was sold out for a convention. The guy at the second hotel actually called all hotels within 10 miles. Crashed on a coworkers couch.

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Don't believe it

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I'd be asking for enough compensation to be able to redo your entire stay using points.

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Lie and them you LITERALLY had no where else to go and have been sleeping in a box outside your client..

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So you are saying there were only two hotels around?

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Sounds like it's time for a new ambassador. The current one managed to "provide the personal touches that ma[de your current] trip special" in all the wrong ways.

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15-20k points

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At least 50k

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What city?

A double walk is not unheard of, but is very very bad form. Was the second hotel an *wood property?

50k but you'll have to passionately show you're annoyed

I got 20k in similar situation. But the second hotel had space and was actually nicer than the first one

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