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Anybody joining Barclays on 11.11.2022(tomorrow)
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If the client doesn't bother returning your hi or hello. Also if you're talking over the phone, you can hear the client breathing through his nose. Those are always the early signs of "things are about to get real" for me lol
Tooootally! Haha I think if they're not willing to say thank you for anything in the first 3 minutes, then you're in the trouble zone. You can also just tell so much with tone. Some people start the call out already irritated, and it's obvious!
When they start off by saying “This is the 3rd time I’ve had to call you guys today” lol
The overly friendly in the beginning then they go full-on Karen after verifying them. And then "I know it's not your fault" then they continue to swear and yell for 20 minutes straight. Oh well.