I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

Just a quick tip for everyone traveling - always take a picture of your receipts.

Please help chose between PwC India and Deloitte USI. Both almost offering similar CTC but PwC location is Kolkata whereas Deloitte location is Bangalore.

Hi Guys

Does anyone knows about Virtusa ? They are offering me considerably high offer compared to others but I am not sure as I don't know much about the company or anyone who works there ? Project is Legato Healthcare.

Any help will be appreciated.
Thanks in advance 🙏

YOE- 6
Skill - Dot Net Full Stack

Hello Fishes,

I have total 4years of experience (joined my current company last year). Current package is 7.5LPA.
I am happy with my work life right now but need the hike. Also i am working as frontend developer (react.js) but my tech stack is MERN and i also have about 1year experience with springboot. In my current company my ctc will be revised on January,2023  as i am not completing 365 days before July 1(only missing for a couple of days). What should i do right now? What should be my ctc

Hi! My peloton is arriving tomorrow and it’s motivated me to stick with a routine and eat healthier given how much that thing costs 😅. I’ve never done pre/post workout shakes before. Does anyone have any recommendations on which protein powders to look into and when to drink the shakes? And also like what to mix with it? Thanks in advance!

Not hungry during the day. Don’t eat breakfast, graze lunch, full dinner.

Insatiable at 9pm.

What gives?

I thought I set some boundaries with my wedding since my fiancé and I are paying for everything. Now I’m getting more comments about why we didn’t invite some long lost cousin or family member… I don’t want to go bridezilla on people but I’m starting to see how it can happen 😂

I was approached on LinkedIn for an early career recruiting role in DFW, TX. I don't have direct experience, but I have the university experience/connections from working in career services. This is the first time I've considered work outside of higher education. I said my salary expectations are minimum $90k and that didn't seem to be an issue. Am I asking too little, too much? How can I know I'm getting the best salary and not just settling at the low end of the range?

Does Globant terminates the employment of certain trainees after their probation(3 Months) based on their performance in the training period? Some of the fresher trainees were laid off this morning without giving a notice or reason.

We were told that the probation period is a training period & not an elimination one. It was shocking as a few of those trainees were actually good.

Hello! Would anyone be able to help me with a referral within @Lumen? I have my preliminary HireVue interview submitted and am so excited for the potential opportunity. Thanks!

Business Performance Manager role what level is this targeted at?

What is the average L4 customer engineer TC for Austin, Texas?

Are there any scrum masters out there willing to take me on as a mentee? I recently received my CSM, but I know that is not enough to get a job. I am looking for someone to show me the ropes and help me apply what I learned in the CSM course so I can start applying for jobs within the next 6 months. I am currently a business development consultant dealing with enterprise accounts. I want to stay in tech but I HAVE to get out of sales. It’s just not for me. Thank you in advance!

What do young single people do other then date and hang with friends?

ATL airport a chaos this morning... Regular check point an hour long to clear..

Anyone stuck in an unhappy marriage? How do you deal with loneliness of this profession and complicated family life

Fishies—does anyone know of a way to convert a deposition transcript to remove all page:line numbers? I’d like to use text-to-speech to listen to transcripts but I can’t in the normal format.

Please suggest in terms of learning, job security and work life balance which organisation to go for in the current time from the below offers...
Thanks in advance for your valuable suggestions.

TabSquare (22 fixed+ 1.5 variable)
Zensar (20 fixed+ 1 joining bonus)
Rightpoint (22 fixed+ 1 joining bonus)
Accolite digital (PKG not confirmed, estimated 24 fix + 1 joining bonus)

Tech stack Frontend Developer (react js, JavaScript, HTML5 and CSS3)

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

How have the skills needed for working in customer support changed over the past decade?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Tell me a feel-good story from work that will restore my faith in humanity.

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Will the customer support future be led by chatbots or will we still be necessary? lol

When you’re frustrated with a product, do you take that frustration out on the product? Would you go the customer support route?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.