As a customer screamed “I’m going to get you fired!” I thought “thank you, that would be wonderful.” That’s when I realized it was time for a change. What was your last straw?

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Even though I solved several of the client's problems, he was still not satisfied and informed my supervisor. I couldn't keep quiet any longer.

I haven't had it yet, maybe I have too much patience to deal with difficult customers.

I didn't have a big explosive moment of anything like that. I noticed I wasn't acting like the person I usually was towards friends, family, and even strangers. I made some changes, namely my job, and I'm much better for it

I still work in the industry, but I had a coworker who after being on a call with a client for about two hours, said: "Don't worry sir, I'll see myself out". He picked up his stuff and left. We never found out what the customer said to him or what the problem was.

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