What does a career in Intelligent Automation look like? Going beyond RPA and looking at the progression to AI, Citizen IT models, and/or helping the client build a Microsoft powerhouse and leveraging Azure Dev Ops / Power Automate / etc. sorry if vague but this is all new to me and I seem to be doing well at the client / with my team and curious about staying on this route. Also just curious where else you’ve been able to pivot to from working in RPA / IA

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Irrespective of what they tout, RPA as we know today is very different from AI and ML. Start a parallel track of learning the mathematics and concepts behind ML. Then switch over to AI. Start with the basics please and don’t be in a rush to be certified. It will go a long way in building your foundation for all things happening in the domain today and then some.

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Start with some basic programming skills in SQL R Python

LOL.

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Very helpful insight, thanks!

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RPA and AI/ML are two different things. Yes they compliment each other but you don’t need one to do the other. I would recommend focusing on one and then the other. For RPA it depends on the tool you use how much coding knowledge you need. You mentioned Power Automat, I would say you don’t need to know any coding language, but it would be beneficial to understand the logic behind coding. Conditions, input validation, edge cases, functions and how to but these building blocks together. For AI/ML I would go with Python as programming language and learn about the difference between the different algorithms that can help you as well as how do use packages in Python.

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I always review what comes back from India and most of the time, we’re making significant updates if not completely refactoring the codebase. In other words, you need to be a developer or have competent developers on your team regardless.

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