What is your staff to client ratio? How did you determine when to hire add’l help?
We have $50mm AUM, 400+ clients, one licensed advisor, one unlicensed assistant (FT).

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Your AUM to client ratio is way off. You a building a house that will end up crumbling due to lack of a foundation. You need to right size your practice first and then work in client to staff ratio, your current paths is not viable.

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I had a book very much like yours. I want to let you know that it can be profitable if you manage it correctly. When I was your size, I had a registered assistant and myself. At that time I brought on a new advisor and he worked on bringing on his own accounts and I continued to grow my business. Two years after he started, I hired another assistant and then soon added another advisor. At this time, we have three advisors and two assistants and service over 900 households with 162M AUM. I’d love to only have 150 households, but that is not the world I live in. What makes this work is setting client expectations, encouraging them to call if they need something and reminding them the phone works both ways, a few client events to keep engaged with the clients and good efficient service. Client meetings rarely last over a half hour and most reviews are done over the phone.

It’s hard to give advice without knowing all your facing, but I want you to know that I think it can be done.

Hope this has been helpful.

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60m four advisors six staff

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Geez...how is your AUM structured? I assume you’re heavier on the advisory fee/wrap accounts than A share business?

That’s helpful, thanks!

Geez! You need to hire 3-4

That’s what I was hoping someone would say! Lol

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I have myself, a new junior FA, and an client service associate. We are all licensed and cover roughly 50-60 clients.

Nice, congrats! I’m trying to migrate my book from A share funds to advisory/wrap fee side of things, with greater emphasis on financial, legacy planning, etc. But it has been tough keeping up with everything/everyone

Holy moly, you just have a ton of small accounts. We have 150 clients and AUM of 250mm and I thought that was a lot to handle.

I had the same situation about 10 years ago. I also am in Kansas and understand about smaller markets. Where in Kansas are you located?

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Have you used the Sales Planning & Tracking tool to input your #s? We can show you how to determine your productivity ratios from that tool to determine if you should add support or add a jr Advisor to service your smaller HHs.
Reach out to your Practice Development Director for a 1:1.
Of the meetings I had his week half of them were on this subject.

Let's make that happen. You know where to reach me.

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I would hire a coach first and downsize drastically the number of households you have. Great job accumulating them but it’s ineffective as you grow. Curious. How did you prospect to get so many households?

Purchased a book from another advisor. It’s been tough, lost ~40% of assets purchased w/in 3 years, but haven’t had $ to pay for add’l help with BoB payments

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In my humble opinion; you have to have a process to go fee - it’s the only way to go. Also, you need to make your book manageable. Hiring doesn’t solve the needy problem. Pay someone to take care of needy people that pay you nothing? That’s insane. Pm me, happy to help.

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