3rd Uber driver that calls me to inquire where i am going and then cancel the ride. How do I report those guys? So annoying...

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The worst is when they won’t cancel even though they’re refusing to take you...

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Yeah I hate when this happens as well - it's so frustrating. Why not just expose the destination to the driver ahead of time, especially at airports. Then the drivers can pick the ones they want without the BS!

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Use Lyft

likehelpful

Yeah it sucks. It's happened to me at the airport with both uber and lyft. Now I don't pick up the phone when they call.

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I have a feeling this might be nyc. Am I right??

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Uber drivers were doing the same to me, then I switched to Lyft and it never happened again. Now I use only Lyft.

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Happened to me in Chicago

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Not sure why this still happens. I had one do it and refuse to cancel, so I took a taxi and kept the request open on the app. He held out for almost 30 minutes, then claimed to pick me up and charged me $20 even though I was already home! I reported it and got my refund but nobody seemed to gaf

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Happens quite often living my office late in NYC.

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A1.. I don’t believe that they know the destination before they pick you up. Which is why they call to find out if it’s ‘worth it’. And then if they don’t want to go there they will make up a story that it will take them more time then what the app says. And they will ask you to cancel rather then them canceling it. It’s a pathetic trick they pull. And it’s unfortunately extremely common. Uber doesn’t want to piss of drivers so they don’t do anything even if you report it.

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Better question is where are you going that makes people cancel?

I reported but apparently they are allowed to do it. I think it’s total BS

At least in DC. Not sure if it’s different in other citiea

Very frustrating. Uber needs to stop this. Is Lyft better at this?

Same here NYC

I haven’t had the issue with Lyft but I don’t live in NYC so circumstances could be different.

Lyft is better

At C1, had that happen to me in Seattle two days ago. Agree very frustrating and something Uber needs to sea with ASAP

Yes they should make it an option on the ride to show it or not when requesting, had to deal with this at 1am when trying to get home after a long day

Had a Lyft driver show up (for ore-scheduled ride) and then refuse to take me. Almost missed my flight - had to sweet talk a car service driver. Only thing Lyft did was to say they would never pair me with that driver again! Like I will be in that part of the country ever again.

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