It is somewhat complex because many people see things in black or white, that is, if you are polite and respectful, surely you are not sexist or something like that and therefore you is a more affordable person.
Unfortunately catering to the general public means you have to deal with both the incredibly weird and the socially inept. Sometimes people just have zero idea as to how social boundaries work, sometimes people conflate friendliness with romantic interest, and sometimes you just have to deal with creepy incels.
If a customer is making you feel uncomfortable, you should be able to communicate that to your manager, and they should be able to take over the customer interaction. If the problem persists, it's on your manager to have a very difficult and very necessary conversation with the customer, in which clear expectations of conduct are set. You deserve to feel safe where you work.
I have always felt that it is disrespectful, that is, it is not our fault what happens but it is the client's fault, but they know that we cannot say anything directly because it would be disrespectful towards them, and who makes us respect us then?
How much should I ask or expect from Ericsson Canada for Digital Product Owner role with 14 years of experience. stack is - Service Management, Stakeholder management, 24/7 operations.
All I saw in the notification was "there are too many men out there" and I was like "yeah you're so right"
Then after being nice they still don’t get the hint so you finally pop off and then everyone thinks you’re “crazy”.
Because some men haven’t evolved with the times 🤷🏼♀️
sad
It is somewhat complex because many people see things in black or white, that is, if you are polite and respectful, surely you are not sexist or something like that and therefore you is a more affordable person.
Unfortunately catering to the general public means you have to deal with both the incredibly weird and the socially inept. Sometimes people just have zero idea as to how social boundaries work, sometimes people conflate friendliness with romantic interest, and sometimes you just have to deal with creepy incels.
If a customer is making you feel uncomfortable, you should be able to communicate that to your manager, and they should be able to take over the customer interaction. If the problem persists, it's on your manager to have a very difficult and very necessary conversation with the customer, in which clear expectations of conduct are set. You deserve to feel safe where you work.
It's an awkward situation, and of course, it's part of your job to show a neat and confident image that gets people's attention.
I think that happens to all of us, but we have to learn to live and work with it because it is a fairly repetitive situation.
I have always felt that it is disrespectful, that is, it is not our fault what happens but it is the client's fault, but they know that we cannot say anything directly because it would be disrespectful towards them, and who makes us respect us then?
Unless more men call out other men when they do this, it's never going to change. Stuff like this shouldn't be a part of our jobs :/