Any advice for an agent who's reacher their breaking point? I have savings, it's a hot job market here, and I have temp agencies that I've worked with before that would have work available in the next 2-3 months.

Any ENFP lawyers out there who are happy? What do you practice? Just saw that a job not for this personality was “corporate attorney”... so just curious.

GSP San Fran or Leo Chicago?

Anyone taken the CFF? Looking for advice on the first exam

What is comp like in Minneapolis firms? Do some pay significantly better than others, or are they all the same? Spouse’s family in MN so considering a move, but I make DPW scale currently (am a litigation associate) and the salary estimate I got from a firm in MN would be 40% less than what I currently make! Cost of living and hours requirement slightly lower in MN, but nowhere near 40%! Are there any options that would not result in a drastic pay cut?

So grateful I have my GC and orange cheeto can’t get me now!
F-1 to H-1 to GC to Citizenship ✈️ 🧚🏾
- Brown Tinkerbell

Is it possible to get a remote job in the US but be based in Canada? Not sure of the legalities but the salaries here are much lower than those in the US...

Baby due end of Jan and wife taking full maternity leave (12 wks) and then back to work. Considering taking paternity (16 wks) after that. How and when do I tell my various teams and file paperwork?

Anyone else experience of a lack of passion for the job in this Covid world? I just feel like I’m excited about what I’m teaching because so many techniques are not at my disposal. I also feel exhausted by the mask. I’m all for wearing them, but wearing it all day drains me. Any helpful ideas to reignite the passion?

I've cleared 2 rounds of interview , Technical and Managerial for Luxoft Poland. They are also in process of going for Client round. I opted for Advance hiring process. Will there be offer only after Client round qualification from Luxoft?

Can anyone please help?

Just had someone in NYC I want to work for ask me my salary. It's illegal now but I didn't know how to tell them. I told them my range. What would you have said?

Any flats/apartments for rent in Chattarpur? Want to stay in NCR but close to Gurgaon

Anyone own Loro Piana Summer Walks? What is your review of them?

Hello, looking for supervisor positions in healthcare within NYC, I am looking to start ASAP. I have my Bachelors in Health Services Admin and Economics, 5 years of experience in the industry and I am currently working towards my PMP certification, as well as going for my MBA or MHA, depending on what program I can afford. I am currently located in Queens. Thank you!

Aside from LinkedIn, what are other sources to identify decision makers in large companies?

Is a 12 month probationary period common ? I haven’t dealt with it heard of one longer than 3 months …. TIA!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Is outbound customer support typically less stressful than inbound?

How have the skills needed for working in customer support changed over the past decade?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Tell me a feel-good story from work that will restore my faith in humanity.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Hiring managers, what do you look for as you’re going through resumes?

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Will the customer support future be led by chatbots or will we still be necessary? lol

Creative ways to respond to customer concerns without sounding scripted?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Are you worried about how quickly AI support is growing?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Managers, how do you help your customer support team avoid burnout?

Any suggestions for how to find a fully remote customer support job?

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.