Are there any careers you would say an individual can pivot to from acquiring a decade of customer service? No BA or masters. Have a diploma in Audio Production and Engineering which is pretty niche. Any advice?

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There’s a lot you can do with your experience and background. Human resources is one of the first that comes to mind.

I’d take some time to consider what fields are piquing your interest and what people close to you have noted that you’re really good at.

Then start researching, watching youtube videos, and taking classes (skillshare, coursera, etc).

Once you’ve found a field and career you want, lock in and get as much experience through case studies and volunteering so that you can add those to your resume and speak to those in interviews as to why you’re pivoting.

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Thank you for the validation. I literally was thinking the same thing!!

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