I wonder how some businesses are STILL thriving with trash poor customer support! In 2022 *sighs*

Has anyone moved from HR consulting to Core HR Roles?, I wanted to take some career guidance from him/her

How do I sell a product which is not required in the market right now but would be really great in the future (software). Having lot of troubles getting meetings

Can anyone tell me the difference between a senior and lead validation engineer( no direct reports in both cases) in Pharma/ biotech ? I am not sure what’s the hierarchy and which level must get a higher salary. Or is it just referenced interchangeably in different companies ?

Hi there,

I am currently working in Capgemini as a SAP PP QM consultant and looking for job change... Can anyone here refer or suggest anything so that it will help me out to find suitable job..

YOE - 6 years
Relevant - 3.5 years
Skill - SAP PP QM

Thanks in advance....

Does oracle has a office at Kolkata ? My current location is banglore , can I change my base location to Kolkata ?

If yes , what's the process ?

Taking the NY bar for the first time. Is it fine to take it from the work laptop because personal laptop seems to be giving up in life! Please guide any pros or cons. Thanks !

Hey HAVAS, how's it going?

Any advise for wrist pinch pain? (Not looking for the surgery route). I also have an ergonomic keyboard.

Have been offered 07B grade in ibm..
Wat will be the roles and responsibilities.?
Stack : Oracle ERP
YOE : 7.5

Hey Denver folks! I moved to Denver in December 2019 just before covid19 hit for a new job. Still don't know very many in the area. Currently at a Big4 but the only member of my team in the state. Anyone looking to make new friends etc?

30M, Dog Dad, enjoy hiking, trying new foods etc. Originally from NYC, MBA from Leeds.

Hi guys,

I am a Restarter and now looking for opportunities in Pune in the field of KYC/AML.

I saw one opening in Citi Pune in KYC/AML. Can anyone please refer me?

Any recommendations on where to invest 10k? I have about 15k in stocks but I don’t think I’ve done a great job picking stocks. Also for people making 150k+ how do you budget your money monthly?

Hi
How to encash our leaves ... I have 20 leaves

Hi all! I’ve been dating my bf for about 4 months now and there are some things he says/is into that make me believe he is either Bisexual or has gender dysphoria. I could really use someone’s advice who has a similar experience like this. Is anyone willing to chat? I just want to be supportive and helpful.

Not sure if I am getting laid off. What are some key signs. Thanks in advance for your help?

Bain 🐠, have experienced hire interview coming up with view of coming into PE group. What types of cases should I concentrate on? Valuation? Profitability? Market sizing? Coming in as 2nd year Consultant

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Any suggestions for how to find a fully remote customer support job?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

When you’re applying for customer service jobs, do you customize the resume objective for each?

Hiring managers, what do you look for as you’re going through resumes?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

How do you prevent the negativity of your job from impacting your personal life?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

As a customer screamed “I’m going to get you fired!” I thought “thank you, that would be wonderful.” That’s when I realized it was time for a change. What was your last straw?