Does anyone have suggestions/resources for training a team member on responding in an emotionally intelligent way to customer complaints? After seeing some of her exchanges with customers, it's become clear that she needs more training/tools for responding to complaints. Also, in a recent customer survey, she scored lowest for "helpful in solving problems." I can see that the issues that come to her are technically solved, but the customers feel that she doesn't care enough.

Thoughts, opinions?

For you introverts who aren't fond of socializing or "hanging out". Do you just dislike socializing at work or just dislike it in general? In my case it's the latter. How about you guys?

The partner in charge of my office had a nearly hour long conversation Tuesday with our new hire, behind closed doors. I didn’t hear yelling, but the bits I heard weren’t good. Will he be fired?

I posted this somewhere else before I remembered that I am in this bowl :) so, I changed jobs 6-7 months ago and I am realizing it is not a good fit. Leadership seem to not want to hear the truth so people tell them what they want to hear and if you don’t middle management gets pissed at you. I am seriously thinking about looking somewhere else. My question is how do you answer the “why are you looking to leave” question without bad mouthing your current company?

Since we returned to office in October, is it appropriate to give holiday gifts to team members?

You ever write a motion that’s soooooo 💩 that it’s embarrassing and you just wait for the partner to email you at 3AM saying “pls call me” because it’s too far gone for “pls fix.” 😩😩😩

Poll: What dress code do you follow at your home office?

To what degree do you share your mental health issues with your team? I went through a period of depression and recently got comments back that I need to fix my attitude. Is it worth mentioning now?

What do you typically discuss at your senior meetings? Looking for ideas 💡 to make the meetings more engaging.

Attending a company holiday party where they're doing a white elephant gift exchange. I barely know anyone except through emails and IMs given that most of us WFH. Fun but office appropriate gift ideas $30 or under?

I have a wee crush on one of the partners in my firm and I thought he liked me too, but neither of us did anything about it (which is entirely appropriate). That was all pre-Rona. Now I’m leaving the firm and pursuing another opportunity and staying in the same city. Since he’ll no longer be my boss, is there a way to find out if my feeling was correct? How should I go about this? (Especially given Rona?)

Ive been looking to leave but my director told me she’ll be leaving soon and wants to bring me with her... I like working for her a lot, but I dont know if I should continue looking or wait for her

After you give your two weeks notice, someone asks you what firm you’re going to—do you typically tell them?

Anyone else’s love life so DRY that you find yourself having a crush on an older man at work who is in senior leadership? I keep it professional, but I feel like I’m doing something so bad by having this crush.

My boss is always making last minute changes to my schedule. Adding shifts or asking me to cover for other people. Any advice on how to handle this? I want to be a team player but the last minute changes stress me out.

Gave notice to a partner this past Friday. The partner proceeded to curse me out and scream at the top of their lungs. What should I do other than obviously just walk away?

There are too many men out there who think that just because I'm being polite, it's a sign that they should flirt with me while I'm at work. I thought this was 2022, why haven't we as a society gotten past this yet?

Networking question here. A retired partner at the firm I used to work out reached out to me recently about attending an afternoon during the week (b4 4/30) with one of his long time clients. The partner and I have kept in touch since I joined my new firm and I feel like his invitation is a great networking opportunity since the client (who I have worked with before) is on a number of boards. Torn as how to request off as an S3. Could materialize to nothing but could be good for reconnecting.

I am done trying to pretend everything is fine at work. The higher ups on the team kept asking if I’m doing anything fun for the weekend during video calls. I felt the pressure to make something up but I just can’t. I’ve been struggling with depression, loneliness, anxiety with immigration and the fact that I might be out of work soon cuz my visa is expiring. I’m thousands of miles away from my family and I just want everything to stop. But when my manager kept asking in front of everyone am I

I’m have a new theory about why juniors always feel like idiots and wanted to see if anyone else thinks this makes sense. I’m a third year, and am the most junior person all of my teams (generally me, a senior or two, and a partner or two), and I always feel like I’m messing something up. Is this just because I never get to work with other juniors and don’t see the mistakes they make, and that it’s relatively normal? And FWIW I went to HYS and I’ve had a clerkship so it’s not like I’m not smart

Hi someone please tell, what is the average Yearly Hike at Nagarro?
if I join now as Associate staff engineer at 20 LPA for 6 YOE.

Will Tesla come down under $500 in the next few months?

If anyone knows of any good fully remote LMS prospects, please let me know since I'm looking now. Thanks in advance. I have 13 years experience.

What do you typically discuss at your senior meetings? Looking for ideas 💡 to make the meetings more engaging.

Tips for helping kids stay on task during zoom? Our little class (9 kids) has been doing zoom circle times twice a week but I noticed they are really distracted. Also every meeting a kid leave...

Sales people are most definitely not my people

Anyone work for ring central? How do you like it? What’s the culture like?

Just wanted to shout out you guys and this app for helping to guide people whether that's salaries, tips, referrals, etc. Helped give me direction on my next step. Looking forward to starting in Saas after the new year. You guys rock

Also, if you have any books, podcasts, youtube, etc. I could learn from in the few weeks that would be great.

Really loving Boys on Prime Video

Looking for experienced threat intel /CTI folks to help lead a growing team. We have great support from leadership and the right focus, tooling, and culture.

Can anyone refer for program manager/pmo role. I have 5 years experience in this domain. Thanks.

Hey folks, can we use our corporate sim to make make personal calls? Like do they keep a track or something?

Can someone share any videos of Trump showing how Christian he is?

Can anyone help me with Adobe Future at work details. The page is not accessible outside network

Attending a company holiday party where they're doing a white elephant gift exchange. I barely know anyone except through emails and IMs given that most of us WFH. Fun but office appropriate gift ideas $30 or under?

First toilet paper, now it’s flour, yeast and baking products. Why is instant yeast 10x more expensive on amazon?! Is everyone really trying their hand at baking now? What happened to rice and pasta?

Anyone at Spotify that can speak to their experience, saw a position this morning that aligns very well with my background and future goals.

I’ve applied a handful of times in the past and feels like my resume just goes straight into the void, I’d love any tips on how to get it to a person 😊