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"Respect" now means getting free stuff. What a time to be alive
I have never heard of Platinum members getting drink vouchers for hotels without a lounge, and I'm an ambassador-level SPG Platinum who's done work / traveled in US, Europe, and Asia. I've had free bottles of wine / champagne sometimes as a kind welcome, but by no means do I expect it.
Only sheratons have lounges. I usually ask for drink tickets at Ws or Westins and get them 90% of the time.
Are you sure is 'respect' the right word to use?
Well, I'd the service is generic, and the rooms are dated, I'd like free stuff to show me that my loyalty is valued.
If not I'd. Thanks, autocorrect.
"Your" loyalty? How many nights do you pay for with "your" money?
If the service is generic that doesn't mean they aren't respecting you
I stay at a Westin every week and have always received great customer service. They have a lounge and I opt for bonus points for my Platinum gift at check in
What happens when they do not have a lounge? Breakfast?