Friends, can you please let me know how is the Salesforce Success Architect role? Is it a good role to work in?Salesforce

like
Posting as :
works at
You are currently posting as works at

Success Architects work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on best practices and long-term technology health. They also liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements.

It sits at the intersection of technical depth and business strategy — not just coding, but shaping how enterprises use technology at scale.

Success Architects, as part of Salesforce’s Cloud Success team, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security, and adherence to best practices. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health.

They act as the customer’s first point of contact for a mix of reactive and proactive needs — providing frontline technical support, delivering educational sessions to drive feature adoption, and assisting with foundational architectural health checks. They bridge the gap between daily challenges and long-term success.

Related Posts

Interviewed for a sr. PM last Thursday. Was scheduled for 30min but we went to an hour and had a really good conversation. The questions I got asked I was told the answers were perfect by the hiring manager. I felt really good coming out of it but then followed up with an email thanking them for the time the next day and I never received a response or next steps. Am I thinking too much into it or is it not a good sign?

does anyone have experience exiting after 1 year? any vengeful MD stories? my MD knows a lot of people and i’m scared if i interview or exit to one of these places that he has a connection at he might try to mess with my career...

like

Hi....anyone from FUJITSU LIMITED who can help me with referral?

like

Hello all, for those working in an agency. I wanted to see what your typical client workload is? I’ve been in my role for about a year but the workload has changed dramatically without hiring help.

Can you please share:
- the number of accounts you manage
- how many support staff you have on those accounts
- how many active pitches you send per month for those clients on average

Thanks all!

like

Graduating with my finance degree in about a year. I took a part-time healthcare position fill my employment gap but most of my previous experience is in manufacturing logistics and customer service. With my background, how do I break into a finance or accounting role? What positions do I apply for? I would like to make at least 45-50k a year min starting if possible.

like

Tech company offered me either macbook pro 16 or dell xps 15 for a nonengineering role. Which should I choose? Ive only done professional work on a PC

like

Looking for a Legal Operations Specialist for a part-time position at a small biotech company. Preferably one that has worked with Ironclad. The Legal team has 3 attorneys and 1 intern. Please reach out with any questions!

like

Hello! Does anyone know of any openings for diversity and inclusion drivers/promoters in India? I joined as an HR analyst at Accenture as a fresh graduate 3 months ago but this is not really the role I was looking for. I have quite a lot of experience in diversity and inclusion related themes. Any leads/suggestions/advice would be appreciated!
Location: India

Hi, Deloitte Digital is hiring for the following roles. If you are interested, please DM me. Deloitte

Post Photo
like
like

Hello Sharks,

Could you please refer me for position - Networking Specialist Advisor. Network consultant with 12 YOE. Design, implement and administrate network. Cisco R&S, C9K catalyst, ISR4K, DMVPN, Cisco Wireless, automation, Juniper networks and riverbed optimization

Wondering if anyone has any insight into making the switch from biglaw lit to a federal agency job (not DOJ). Looking for something that would be research / writing heavy. I’m checking USAJobs for openings but is there anywhere I can figure out a day in the life of an attorney at various agencies?

like

I have been trying to get into Gartner for quite sometime, but I am not able to crack it. Anyone willing to help with the skills required or roles that I should target based on my Skillset? Gartner

Current Skillset and role: Financial analyst (MBA Finance)
Skills: financial data analysis, dashboard preparation, data integrity checks, etc.

Ms Excel, powerpoint, SQL, Jira, Powerpoint, secondary research

like

Citi Bank I would like to know how much % hike one can get in internal mobility within citi ,Dublin.jump from AVP to VP Citi" class="linkified" target="_blank" rel="nofollow" >position.Citi Bank Citi

like

FDD exit opportunities?

like

Bain & Company What is the timeline for experienced hiring for Bain & Company ? Interested in making a move from Parthenon, but not sure if I should be targeting a specific window. If anyone is willing to chat, please let me know!

like

Hey Fishes, happy Sunday!

My sister had received an offer letter for the "Functional Consulting - Analyst" role on 7th September, 2021. Been over a year now but have not heard back anything.

Although when we were able to get in touch with an HR, we were assured that we would be receiving a call letter after a month/week but that was 4-6 months back... No correspondence since then.

Anyone in a similar situation? Is there a clear way to know when the call letter would be released?

What’s the deal with these start-ups not hiring people with actual insurance experience?

like

I have over 12 years in B2B sales/sales management experience along with a graduate degree. I am wanting to shift gears and I am at a point where I can invest time in myself to learn through practical experience. The new industry I am wanting to pursue is real estate investment. I have read all the books but want some hands on experience on the property management side. How could I best leverage my skills for a role in this, and what should my expectations be for negotiation in compensation?

More Posts

Has anyone been fired? How’d you bounce back? How did you approach it when applying for new jobs? I’m legitimately worried I’ll be fired and could use some advice.

like

If a hiring manager wants to talk to you again that’s a good sign right? I’m just bracing myself for this offer😅

like

People who don't have new year plans or planning to make one. Feel free to connect over @HeyDoesntMatter on telegram.

Lets connect if free for conversation.

like

Anyone in SF/ San Jose? f25

like

Any tips for how to maximize property damage insurance claim?

I'm 1st time landlord and my single tenant in Seattle unfortunately overdosed on cocaine+pills 5 days before found in kitchen. :( Extensive damage.

Seeking tips - ex. contractor validating damage was on highest cost cabinets & flooring, replace all tile/grout, contractors upbid damage value (within reason).

Too many are advising being bold w insurance companies we all pay for most our lives, but open to all advice.

like

SO said he couldn’t receive letters during Ranger School, but finding info online that I can send. Any insight? Maybe he doesn’t want the distraction?

like

Looking to connect with someone who works in the Atlanta area (remote or in person) for questions regarding SIPR. Additionally, if there are individuals in this area that know of resources to use to find places that are hiring (consulting, tech, startup, etc.) in Atlanta specifically, please drop below. FYSA, I have just over 3 YOE (1 consulting, 2 government) and TS level clearance. Thanks!

like

Perspective. I’m retiring from the service and I’ve positioned myself decently to be competitive. I have a graduate degree pursuing a doctorate, LSSBB, ScrumMaster, SPHR, and PMI-ACP. I’ve been offered two positions that are great and on the human capital team. For someone in this situation where should I be looking as commensurate with my certifications and experience?

like

Looking for recommendations for a VSO/service to help me improve my disability rating. I’m about ten years out and realizing that what I was rated getting out (90%) was probably low and has worsened.

Trying to open an account on TreasuryDirect to buy i bonds, and I am required to get an authorized certifying officer to sign a form to complete the process to open an account. Anyone know what that is? I went to my bank and asked, they don’t think they can sign it 🧐

like

Anyone has an idea what would be percentage hike when we get promoted from Lev 3 to Lev 4 engineer in Comcast India?

like
like
likehelpful

Bain & Company Hi, I resigned today due to work pressure, poor wlb, and irrelevant tech stack. I have 3 yoe in Java, Springboot, Microservices tech stack. If you are hiring or if you can refer me, please.
Dassault Systemes Deutsche Bank Deloitte USI YASH Technologies Inc Qburst technologies Qualys Tiger Analytics Bain & Company Bank of America American Express JSW Amdocs American Bureau of Shipping Inc.

like

I am underpaid almost 30% in cyber security field how can I explain manager to increase my salary actually for some reason I don't want to Switch for next some months and I got to know from one trusted person in company our manager have forwarded our 4-5 employee name for appraisal due to many employee leaving company so should I take counter offer and show them before appraisal mail come or after appraisal mail ??

like

Bets on how much longer Gary Cohn will last in the White House... go!

like

Anyone else consistently recommend whole life instead of a variable or universal life for those who want permanent policies? Why do you choose one over the other?

like

Has anyone received band progression mail ?

like

Hi, I have two Weekend 2 GA Coachella tickets!! Let me know if you are interested!

like

Boston or DC — looking for life sciences transactions/licensing associates! DM me.

like

Additional Posts in Salesforce India

What assets and gifts are we supposed to receive if we join Salesforce next month? Position - Datorama Support EngineerSalesforce

like

Hey guys… I hope you all are fine and doing well. Can anyone please refer me for Salesfore developer position for total 3 years of experience and 2 years of relevant experience into Salesforce. Immediate Joiner. It would be a great help !
TIA !!

like

Guys can someone provide me the insights on the package of Salesforce admin support resources having experience of 4+ years and cctc is 10 lpa.

Generally how much Salesforce provides on this role?

like

How much Salesforce can offer for a 4 years Salesforce developer? Considering programming skills are good and have good knowledge on LWC and integrations?

like

Hi Fishes,
I have joined Salesforce past week, Can anyone suggest which cloud to join (Sales, Service or Experience cloud).

Thanks

Hi fishes, I have upcoming interview for mulesoft technical architect in Salesforce. Can anyone help with the interview format or types of questions asked. This is going to be the first round. Salesforce

like

Hi,

How is this designation. How is the work life balance, growth & internal hike in Schneider Electric . Also, what will be the in hand salary in this CTC. YOE - 6.8, Tech Stack - Salesforce. The HR literally argued & gave me the exact same CTC which I had already from another company. How is the work culture here . Location - Bangalore.

Thanks.

Post Photo
like

What is the salary range that Salesforce offers for SFMC consulant role?

like

What are the pros and cons of joining a Captive Organization for Salesforce ?

It is true that in service based consultings the learning curve will be better coz we'll get to work on a lot of projects compared to a captive organisation ?

How should one decide? Can someone list out the pros and cons of both. It would be really helpful for a lot of people.

Thanks in Advance!

Hi

What is the salary range for a salesforce technical consultant?
Exp - 4 years

How is the career growth in Apisero as Salesforce Developer. Is it good company to join Apisero as Salesforce Developer

like

I am working as Salesforce developer in wipro.
YOE - 2.8 years
I got a offer from
Salesforce Support - 17LPA
Cognizant Software Developer - 12 LPA
Any advice and suggestions. What to choose ?

like

Can we use salesforce mobile for personal purpose like clicking photos and transfer it to another mobile

Is Salesforce still continuing WFH or do we need to come to office?

like

What is Triage Support Engineer in Salesforce.

What is the nature of work and expected Salary?

Please let me know its urgent

Best YouTube channel to learn Salesforce?

like

Can anyone please refer me for MuleSoft developer role in Salesforce

like

Hi Fishes, Recently got offer from Salesforce as an Technical Salesforce Support Engineer. Can you please share what actually it is. I'm from java background YOE 2.

I'm confused which one have to choose one hand I'm holding LTI offer as Java developer.

like

Hello Everyone,
Would someone be willing to refer me for a position in Salesforce at Hyderabad ? I am looking at Program Manager roles currently with 9 years of experience.

Many many thanks in advance

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal