Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

What is a go-to-market strategy?

Working in a start-up and love having an impact on the product. Things have been too chaotic tho. Thinking of recruiting for a big tech company but not sure if it's for me- anyone willing to chat?

We actively hire global mobility tax, state and local tax, tax reporting advisory, and audit various sr and higher positions across the US at a top 6 public accounting firm. DM please

Has anyone gone through the Breeze Airways panel to interview? Can you give me some insight? Is it a panel of several interviewers asking me questions OR several candidates being interviewed at the same time? It's being held on Microsoft teams but they have been very vague about the specifics. @breeze airways

So l just started a new job (I work in
higher Ed) but I would like another
stream of income. I am interested in
adjunct faculty but I find it so hard to
get into and I think it's because of
experience teaching. Can anyone be if help with landing an online adjunct position for teaching college readiness or success? I think to start my teaching journey that type of course would be best.

Sharing about a Patient Experience Consultant position salary range of $80k-95k depending on education and experience in Washington DC

For those of you with young children and a 2000 billable requirement, could you share what your typical daily schedule is like? Also do you have time to fit in exercise?

Random partner asked a litigation-related question to a partner I frequently work with (i’m a transactional associate). My partner cc’d me and said for me to briefly look. Asked the library. They got me a great case. Sent it back. Now the random partner is asking for more cases in another circuit.

I haven’t done caselaw research since 1L and this isn’t even my practice… wtf do I do (I am fully utilized in my normal work and have a few deals closing soon…)

Thoughts on Dechert FRE (real estate)?

Hi, just got an offer from A&M as D (Performance Improvement). The base from Glassdoor is accurate (US as a benchmark). Bonus is much higher than my current. Anyway the base seems very low compared to S& SA in US.
1) is it true that the base is that low compared to junior-mid level at S&?
2) i am based in Asia, any different rate compared to other region at A&M?
3) the TC can be 3x that what I can get currently, but i can make partner in few years at PwC. Do you think A&M should be considered?

I have been job searching (currently unemployed) for 5 months now and am emotionally drained from doing on average 6-8 interviews a week now. Made it to the final rounds to a couple but ended up getting ghosted after or was not offered the job. Advice on how to stay positive? I’m not seeing the light at the end of the tunnel atm

Can’t sleep. Any ladies want to chat? 👩🏽

Is everyone ready for the third round of vaccines!

What’s the salary range for Manager role with 14 YOE .NET in PwC AC Bangalore?

Hi Fishes,
I am working as a Sr Manager/Team Lead in service based industry since 10yrs, my total experience in leadership is 6 years. I want to shift my focus into product based companies. Any guidance/tips for me? Also dm if you know about any product manager roles in your sea.

How much do you pay for rent in your city. I’ll start, DC $3,000 1-bed

Blockchain - is anyone actually working on a real Blockchain project or is it just concept selling at this time?

I do things (late nights/weekends) that I don't think my managers/partner knows about since everything is running well - directly correlated with elected hours spent. Is it weird to bring this up?

Got laid off on Friday. Three days and I'm already bored out of my mind. Besides Jim, what are people doing to pass the time in between job hunting?

Will the customer support future be led by chatbots or will we still be necessary? lol

How to stop customer service from ruining your day?

Hi fishes, do you get paid by the hour or receive a salary?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Are you worried about how quickly AI support is growing?

How do you prevent the negativity of your job from impacting your personal life?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

What are your tips for publicly responding to negative reviews?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Creative ways to respond to customer concerns without sounding scripted?

Any suggestions for how to find a fully remote customer support job?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??