I have come to the conclusion that it's not the company culture that makes the job. It's the way people call and choose to talk to you. And yes, you can get a handful of calls in a week. But they certainly will make the rest of your day awful when they call you names and yell at you.

What’re UX designers making at big tech?

I had completed 1st year in cognizant here is the situation can anyone please clarify the doubt ..my probation rating is 2 and not good comments and my role is PAT until today my colleagues role changed PAT to PA but my role is not changed why?is it behind the reason about review?

In what department of accounting can you maximize your income while doing the least amount of work?

How is IT M&A different from any other system implementation/integration?

Any recommendation on books that discusses cryptocurrency? I am reading Vigna The Age of Cryptocurrency now, but is there any other book that discusses more extensively on one of the fintech(e.g. Smart Contracts)?

If I reject Accenture Technology offer, will I be able to appear for Accenture Strategy interview later on? I have an MBA.

Hello, what salary can an ACCA member (3 years of experience) expect at any of the Big 4s or MNCs?

I enjoy accounting and the professional services environment but I hate audit and the busy season hours. Do you guys think accounting advisory or something like siegfried group would be a good fit?

Is it worth making the time/money investment to make the switch from big 4 FDD to MBB. This would require getting into and paying for a top MBA program and my net worth would be way negative after that. Are the MBB financial returns worth it? Im 26 years old for reference

What is your definition of “underwater”? As in number of hours

Sooo who’s working on Pfizer’s covid vaccine?

Salary expectations for 3 yoe from Cimpress , any idea guys ?

Role Frontend Developer

Promotions announced in EY India. Any one in GDS received the call till now ??

Is it possible for someone with anxiety to have a career at MBB? Anyone currently in this situation? How do you cope?

Just started medication - adderal helped but if I didn’t take it for a day the withdrawal was UNBEARABLE. On vyvanse now.. tbh feels like my brain fog started when I started meds?

Anyone noticed that with aerobic / cardio exercises it gets more difficult to focus? It is like my mind a TV and someone else gets the remote and goes through every channel every 30 seconds or so

Looking for a good playlist to keep me motivated this morning :( I usually listen to Ava Max or something #ADHD is real!!

Anyone here going/gone to Harvard? Curious to know how tough Harvard (mainly MBA) is with ADHD?

Does anyone else struggle with dopamine fasting?

Are you worried about how quickly AI support is growing?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

How to stop customer service from ruining your day?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

When you’re applying for customer service jobs, do you customize the resume objective for each?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How do you prevent the negativity of your job from impacting your personal life?

How have the skills needed for working in customer support changed over the past decade?

Tell me a feel-good story from work that will restore my faith in humanity.

Hi fishes, do you get paid by the hour or receive a salary?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Managers, how do you help your customer support team avoid burnout?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.