I just took my first 3 calls and totally crashed and burned. Anxiety went through the roof and I feel like I blacked out trying to figure out what they were needing.

like
Posting as :
works at
You are currently posting as works at

I'm so sorry this happened! Honestly, my first few weeks on the job were kind of like this, but I promise it gets easier. I know that feeling of anxiety blackout and I had it at first, but it went away after like 2 weeks on the job. Stay strong!

uplifting

Omigosh. Thank you. Talk about the sweats like no other and we’re supposed to carry on conversation during the call, and I just wasn’t trained in a few calls, which were crisis like. I could literally see stars and feeling like I was out of body! Hahah! I really hope it gets easier.

Take some deep breaths, get back into a better mental space, and try again. It'll keep getting easier and easier! All new jobs are like this, and sometimes the ones that are the worst at the beginning become the best in time. Good luck!!!

uplifting

Thank you for the uplifting words!!! I so needed to hear that. Just overwhelmed.

That happens to the best of us from time to time. Just sit back, take a deep breath, and start all over again. You've got this!

like

Thank you! I’m really struggling ugh

Thank you for the moral support!! 💜

Related Posts

Anyone stuck in an unhappy marriage? How do you deal with loneliness of this profession and complicated family life

Anyone actually managed to get a 3080? Damn these bots 😤

like

How do you handle people in your life who try to discourage you from working so much or don’t understand your ambition? I’m thinking about just cutting off a lot of people.

likesmart

How are hours at big 4? In strategy/transaction teams

like

Partners, what's been the impact to ongoing sales conversations? Do you think we're all screwed for the year?

like

Went back home to renew my visa. The interview was good, but been waiting for more than 5 biz days for my passport. Who should I contact this time? Should I be worry that it got lost?

I’m maxing out the 6th year for H1b and my I-140 just got approved. 1 month ago, my employer has filed a h1b extension but it is based on the approved PERM instead of the 140, and only asked for one-year extension. In that case, after 6 months (180 days i140 rule to avoid employer’s revoke), will I be able to switch employers even though the renewed H1b gonna expire soon at that time?

like

Isn’t this what every H1B sponsoring firm does? 👇🏼

Post Photo
like

My male SO was recently introduced to Le Labo and has been dropping hints. I want to get a cologne for him- what’s your fave at LL? I have a few faves, but I want to get more opinions

I'm currently in the placement process to join an IB group. Personally, I am interested in Lev Finance/Financial Sponsors Group because of the opportunity to build skills and networks to transition to PE. However, I am split between M&A, TMT, and RE because they seem to be very active groups and sometimes recession-proof. Any advice on how to properly research each group and what to consider when deciding about each group? Also can I get some limes to access other bowls?

like

TTC for a while now, and I think my mind/body’s playing tricks on me. I didn’t have my regular period this cycle, more like spotting, and have bouts of nausea but the home kits have been negative. It’s trying to go through this every month.

like

Have you heard of any success story with natural cycle IUI?

like

Just can’t wait for this reality star-as-a-president experiment is over

like

Do you always need an MBA to get into MBB?

likefunny

For buy side analysts, are there logical career moves one can make after having a couple of years of working experience?

like

I miss seeing the mountains when I am coming home. Damn fires.

Post Photo
like

Is anyone's agency currently looking for a Senior or ACD position?

How much equity would you push for if you considered a VP role at a Series C? What if it was $100m valuation vs $1B valuation?

likehelpful

It’s 2020. Is a small dainty nose ring still perceived as unprofessional in the workplace? I work in the finance industry.

like

Hi Fishes, what can I ask as expected salary in Deloitte Malaysia for Senior consultant level? Any input on current salary slabs will be helpful!

like

Additional Posts in Customer Support

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

like

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

like

Are you worried about how quickly AI support is growing?

like

Managers, how do you help your customer support team avoid burnout?

like

How to stop customer service from ruining your day?

like

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

like

When you’re applying for customer service jobs, do you customize the resume objective for each?

like

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

like

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

like

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

like

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

like

Hiring managers, what do you look for as you’re going through resumes?

like

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

like

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

like

Tell me a feel-good story from work that will restore my faith in humanity.

like

Will the customer support future be led by chatbots or will we still be necessary? lol

like

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

like

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

like

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

like

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal