I recently joined fishbowl and am trying to unlock all the different settings. I was wondering how to explore anonymity options. Is this simply changing my profile from "Student" to another name while posting? thanks team!

What are exit opportunities from big 4 ITDD??

Hi fishes, @ @Notice period is different in offer letter and company policy.. ie 30days in OL and 60days in Policy. which needs to be honored by HR ?

Hello all! I am looking for a job in finance/investments, but I’m having trouble attracting attention from employers. I have a finance degree from UGA, but all of my experience (3.5 years) is in sales (tech and real estate), so no relevant internships unfortunately. Any advice on how to market myself better and where I should be looking would be greatly appreciated!

Anyone know how to be selected for Prestige 40 under 40? Don’t think can apply

How can I find these "boutique" consulting firms yall are getting offers from? Is there a boutique consulting firm job board or something? Where can I start my research?

Been on the bench for 2 weeks and no project in sight. How fucked am I?

Thoughts on Roland Berger’s Dubai office?

Anyone working for Indian clients in nagarro. How is the work pressure in such projects. @nagarro

Hi,
My date of joining in TCS is 16th November 2022

- Will the onboarding be virtual or physical?
- How many days would it take before I get a laptop and start working?

What are your financial and career goals as a BDR/SDR?

hiya! So I was wondering how I can get a remote job in without any tech or call service experience? I have 4-5 years of customer service experience and I’m taking an swe bootcamp at the moment any suggestions?

Anyone here have friend(s) with benefit? How has it been working for you?

Hi Sharks,

Looking for referrals
Skillset - Tableau, sql, alteryx
Y.o.e - 5 yrs
Serving notice period (65 days left)

Hello community,
Why the hell consultants are asking for pan card no. On just first call 🧐. Is it a scam. I had seen a mail asking for pan card no. , I mean it is totally related to my account. We have different ways to proof our identity.
Anyone hr community please bust that thing here.

I’m concerned that my latest job have been less than a year each on my resume but I’m at my wits end and need to start looking. Do you think I will be overlooked because of the length of time at each company?

Can anyone refer me in Amazon ?Amazon

Is cognizant still in work from home ?

My mother in law is dying of cancer but is also a toxic person. My husband has mixed feelings around letting her dump all of her emotions that should be handled with a therapist on him. Beyond this,

should the DOJ go after every person that participated in the Jan 6th mob?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hiring managers, what do you look for as you’re going through resumes?

Will the customer support future be led by chatbots or will we still be necessary? lol

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is outbound customer support typically less stressful than inbound?

How have the skills needed for working in customer support changed over the past decade?

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Tell me a feel-good story from work that will restore my faith in humanity.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Managers, how do you help your customer support team avoid burnout?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

What are your tips for publicly responding to negative reviews?