I submitted a credit card dispute after receiving a product with minor defects (and merchant not fixing it in a satisfactory manner - they don’t respond to my calls/emails). Now that they received a notification from the credit company, they are being proactive and want to understand why the dispute was filed. Should I respond? Anything I say would be used against me so they can win this case?

Posting as :
works at
You are currently posting as works at

If you disputed with Amex don’t respond.

like

If you attached the email documentation to the original dispute I wouldn’t respond and just let them handle it then.

Or would I get dinged for not responding to the merchant and putting an effort to solve it?

I’ve already asked for a resolution and some refunds (in email to 3 people). I also gave them an ultimatum telling them this would lead to a dispute if they don’t respond to me in a certain time frame. One of those 3 people is actually copied in the email.

Chargebacks hurt them so they want to talk. Don’t respond – they had their chance.

Related Posts

Good credit card to open? Thinking Amex gold - anyone have it and recommend? Or any others?

like

Looking to buy a property mid-2021 and need advice on what to do with my savings that I’m building to purchase the property. More info in the comments

like

Quick question: will you buy vanguard index funds through a vanguard account or their ETF versions through Robinhood or Ameritrade (already have Robinhood and Ameritrade) ?

Trying to build a strategy focused on index funds.

like

Need an opinion on the Vanguard VIGAX/VIGIX. I’m index riding with that fund but am wondering if I should shift my risk and go with VT or another Vanguard fund. Thoughts?

like

Hi guys. I have a query with regards to the Income tax proof submission.

So I have claimed exemptions on the following-
1) HRA
2) 5 year term deposit(fixed deposit) under Section 80C
3) Interest on education loan under Section 80E

I have also provided previous employment details.

Guys I didn't know that we have to submit declaration forms as well. Can you please tell me which are the declaration forms that I would need to fill and submit??

Thanks in advance :)

like

I'm a long time user of mvelopes budgeting software, and we just got a notice that they're shutting the platform down at the end of the year.

Looking for a recommendation for an "envelope based" replacement. They suggested Every Dollar, but it doesn't handle credit cards well.

like

Just put my deposit down for a 6 mo wait for a datejust… any ways to speed up the wait time? 😬😳 Want it on my wrist already!!

like

Potentially dumb question here: I am starting law school soon and will not be employed (net income of $0 assuming I don’t get a good summer internship next summer). Does it make sense for me to sell my personal investments next year (assuming my income will still be zero) so I’m paying a 0% capital gains tax rate? I’d just rebuy all of the same stocks immediately… am I missing something?

like

Determining if I should buy an investment property to rent out and earn side income. For those who bought a house / condo / apartment as an investment, teach me your ways! Is it worth it?

like

Anyone here uses Bitmex? It is not open to US residents, but, people to seem VPN in. My primary question is about taxes / reconciliation when one does margin trading. Thanks 🙏

Safest place to stake coins with best return?

like

How do I make millions?

like

Any company (consulting or others) still sponsoring h1b visa or green card for new hires?

Looking to spurge all of my Marriott points for honeymoon. Which international property would everyone recommend?

Option 1: margin loan based on brokerage account assets, Option 2: home equity loan on a paid off property. Looking to use the cheap debt to DCA invest in the market over the next few months. Have reasonable risk appetite, thoughts on one vs another?

like

Anyone try Legal Funnel? Thoughts? Worth the $10k?

Trying to decide whether to go with Avis or Hertz for loyalty program. Is one wildly better than the other? Why?

like

At what point in the home buying process do you ask the builder/seller for evidence that property taxes have been paid?

like

What’s the best savings account to keep money in? Interest rate? Minimum balance requirement? Annual fees?

I don't know how our lender f'ed up a simple refinance but so help me god they will hear the wrath of a consultant..😡😡😡😡

like

More Posts

L'Oréal Hello Fishes! Looking for a contact or referral in the below firms. Kindly help me in my job quest. Mastercard, Unilever , Visa , Google , Stripe, Paypal , Nike, Adidas, Apple, Netflix Amazon, Walmart, Ogilvy, Fractal, Meesho, Kearney, L'Oréal , Mindtree, Udaan, Thoughtworks, Swiggy Any help here will be appreciated. Thanks!

like
like

Got an offer of 36lpa (12% variable included) +2l JB with a 1.5 year statute of staying. Company - Amex. Offered designation - b35 product manager
Cctc :29.5 fixed. Just need to know if I'm being low-balled. Yoe : 3 before mba, 5 post.

likefunny

Hi Folks ,
I got offer from Thoughtworks and Allstate with almost same compensation .Which one is good in terms of WLB , learning and Job Security ?

like

I am an Associate Consultant and I work in Oracle having CTC 8,22,950 and I am switching in Data Analyst and Business Analyst profile. How much should I expect my new salary?

Looking to book two Iberia tickets using avios NYC to MAD business class in March but can't seem to find availability - can anyone help?

like

I am planning to join Luxoft poland Krakow, my joining date is 2 Jan. How is the job market in the national economy. Can you provide some insight about the job security in the company. Please 🙏
@luxoft

like

Anyone else with big 4 experience looking to find a rewarding career path with an undergrad degree in accounting? What career options are out there without having to go back to school?

like

Any Sales Leaders doing any of the following with their sales teams?

- Entering a new market.
- Entering an old market with a new product.
- Trying to focus sales efforts onto one objective.

I’m putting together a beta program that was successful for my current company and I want to see if it will help other leaders.

Let me know if this interests you below. Thanks!

like

I have some data extracted from SAP and though the size is not relatively high lets say about 45000 line items. My excel keeps crashing anything i do with it 🙄! Any clue why it is happening ?

like

Anyone think the federal reserve will end up buying bitcoin to create some stability with the dollar?

like

Anyone have recommendations for nannies in the Jersey city area? I start work after maternity in a month and would love to start them a little early if possible….

like

For my fellow ADHD/ADD 🐠 : Anyone here have experience trying Adderall XR (extended release) and Adderall IR (immediate release). I’m super curious about the pros/cons you experienced with each, as well as how your dosage changed when you switched from one type to the other. (Reevaluating my meds as I get ready to return to the office so thanks in advance for the feedback!!)

like

Has anyone got any idea when/ if we’ll ever be notified if we are “safe” I was told to expect comms today...

like

Where is the KPMG (KGS) office location in Pune?

like

How is KPMG india for Salesforce technology in case of learning, projects and team

like

LTI is Hiring for below Cloud - BU Positions!!

Immediate to 30 days joiners will be preferred.
Interested plz DM with job codes to apply

Post Photo

About to file 485 in 3 months, is it worth it to do H1b stamping now or just wait??

Hi guys, a plea for help here 🙏🏻 have any founders here gotten an O-1 visa or an H1B transfer into their startup? Would greatly appreciate hearing your advice / experience over DM

like

Hello Fishes,

Please help in deciding which is better-
PWC SDC, Senior Associate 2, 21 LPA fixed
Oracle India, Principal Consultant, 21.5 LPA fixed

YOE 8

Thanks in advance

like

Additional Posts in Consulting

What is the private sector paying for director level experience in financial services risk and reg?

What do you do when you’re on the bench and your next project starts in 2 weeks?

like

Curious is anybody seeing layoffs in consulting? How busy are your cyber practices?

like

Oh, that feeling... I just noticed I have no calls today!!

The one call I had was canceled. 🎉🎉 party!

likeuplifting

All these layoffs reminding me that loyalty is dead

like

Is it safe to assume I got rejected and ghosted by Bain? Applied to the NYC office with a referral in April but never heard anything back :(

like

Favorite portable charger? Preparing for Cyber Monday

like

It is freeeezing inside ORD T1 ❄️❄️❄️😒

like

Any suggestions for being in downtown Seattle for the night? Never been here before!

like

Anyone have CFP Prep books they don’t not need anymore?

likesmart

Slept with my ex last night. We were drunk and it was just like a reversion to the mean or something. Broke up 6 months ago. Now all confused and wistful and frustrated with myself.

like

A reminder to all: we are going through very difficult times. Please help someone who has gotten laid off if you can!

like

Thank you PwC for sponsoring some of us for the Army 10 miler and sponsoring a portion of the race itself

like

I applied to EY in November through a referral and didn’t get selected. I’m applying again but this time just using the same account as I applied with last time. Will the system move up my app because it’s still within one year of getting a referral?

like

Having an interview at McKinsey in their Risk practice. Should I expect the standard cases (Profitability, 4Ps, etc.), or some more practice specific? Thank you!

like

Took a new job in Chicago ... things I must know about the city before moving there? And... GO!

like

Serious question: Sheraton cancelled my reservation and I was stranded for a night last night. Called CS and my useless ambassador and they cant help and “sorry”. How do I escalate this?

like

I’m so depressed, have been for years, and don’t see it getting better. I’ve tried everything from therapy, exercise, psychiatry, journaling, self help books, healthy diet, etc. what else is there?

like

Does it even matter in this age if we reach office at 9am when meetings don't start until 11am ?

like

Mmm so nice to come home to good old Full House after a tough week 📺🏠

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal