I try, guys. But I am AWFUL at understanding people with thick accents. My supervisor told me I had to develop better listening skills or find a new job.

like
Posting as :
works at
You are currently posting as works at

That's what your supervisor told you??? What in the world are you supposed to do besides tell people to talk more slowly all of the time? I would start looking for a new job because that sounds miserable.

Related Posts

Watching Boyz N the Hood and Menace 2 Society. Are there books that shed light on how the media and cultural portrayal (whether accurate or not) of black people changed from the 1960s to the 90s?

like

Hey Boschlers,
Is tomorrow holiday??

Hi all,

How many days will it take to allocate Bosch laptop for new lateral joinees?

like

What are some nice place pg/flat to live near Verizon Titus campus Hyderabad?

like

Any recs for recruiters in the DC area that are good for lit/arb?

like

Does Next Gen issue a formal report for PGS testing results? I had my embryos tested and my clinic just told me which were normal and abnormal. No other info on embryos ratings, etc. they could have not even sent it in for all I know!
Also, how involved are you REs? I’ve been through 2 retrievals now, but feel kinda in the dark still on a lot of things. Some of the nurses are hit or miss and if I want to talk to my doctor I have to schedule a consultation and its typically a 2 week wait.

like

Hello, I'm a recent graduate with a Bachelors in Healthcare administration/ Management with 3 years of experience. Any advice as to where to apply for healthcare admin jobs in the Bay Area or Central valley. Looking to go into healthcare consulting as well. If anybody has any advice it would be very much appreciated thank you.

like

Hello guys,

Anyone here working on SAP Ariba/ SAP Concur?

Need information and help for the same. :)

like

Need help with preparation for AWS Cloud Practitioner certification.

like

I am moving to Pune next month . Office is in EON IT Park , can anyone suggest good localities around Kharadi. Since I’ve heard Kharadi is bit expensive , I can stretch about 6-7 kms . Requirement- 1 bhk fully furnished, Budget - 20k .
Mumbai -> Pune

like

Hi Fishes, I would like to know the Designation structure in Infy..which Infy Designation would be the equivalent of Senior Consultant in TCS

What should be the ideal package for a SAP ABAP consultant experience of 5 years?

like

What are timings in Novartis, Hyderabad? I understand it varies from projects, the geographical area of the project.
I'm specifically interested to know the timings of teams working on US based projects.

Also, is all the hype on WLB true in Novartis

like

Looking to get in the field of Project Management or Product Management. Currently working in the field of Ad Operations. Any advice where to start and what steps to get into one of those fields?

Does Google value FAANG experience over consulting? Say if a person is trying to get into Google from Apple, will it be considered easier?

like

Hello All. I have offers from 1. PWC AC Bangalore (Senior Associate) 2. KPMG Assurance & consulting Gurgaon (Senior Manager in Digital Lighthouse) 3. Legato Gurgaon (Sr. Soft. Engg.) Please suggest in terms of WLB, career progression, projects and overall work env. Pwc is giving WFH but not sure how long will it continue for (will it be permanent?) Which amongst these will be a good company to work for at least 3+ years. Pwc AC KPMG Assurance and Consulting Services Legato Health Technologies

like

Does anyone work for Boehringer Ingelheim? Would love to ask a few questions!

like

Does anyone offer any resume writing services? Or willing to let me use theirs as a template? I have 6 years of CS experience & a Masters degree but I am having no luck with landing a CSM position within the 6figure range, it’s seems like these companies are not even looking at my resume. Any help would be greatly appreciated!

like

I read on another thread that someone got rejected by HBS without interview and was then accepted to GSB in the same round. Does anyone else have some success stories like this to share with us HBS rejects?

like

Anyone in Boston selling the official GMAT Guide + online access (preferable for 2019)? Looking for one ASAP!

like

Additional Posts in Customer Support

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

like

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

like

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

like

Managers, how do you help your customer support team avoid burnout?

like

How do you prevent the negativity of your job from impacting your personal life?

like

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

like

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

like

Hi fishes, do you get paid by the hour or receive a salary?

like

Are you worried about how quickly AI support is growing?

like

Hiring managers, what do you look for as you’re going through resumes?

like

How to stop customer service from ruining your day?

like

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

like

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

like

Tell me a feel-good story from work that will restore my faith in humanity.

like

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

like

Will the customer support future be led by chatbots or will we still be necessary? lol

like

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

like

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

like

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

like

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal