I’m starting a new job at a new company next Monday as a first time manager. I’m a very seasoned (20 year) IT Services Project Manager of complex projects. Plenty of experience managing dotted line resources as an individual contributor, but this will be my first time with direct reports. It’s a small team of PM’s managing low complexity contract projects. Experience level of the team is junior (Project Coordinator) to entry level Project Manager. Looking for any words of advice from the group!

like
Posting as :
works at
You are currently posting as works at

You probably have more leadership experience than you’re giving yourself credit for. If you’re looking for more true leadership advice/information books are always a good way to go, but you also have to realize what leadership style you want to be or are. For me servant leadership is The best style so look for those type of mentoring books/videos if that is you also. There are about five different ways to lead. You just need to find the one that you will spend the most time in and that’s the most comfortable for you. Best of luck!

smartlike

Thank you so much! I really appreciate your response and insight!!

First and foremost, know YOU were hired for a reason and you are going to be tremendously successful. Hang onto this very positive vision of yourself so at moments when things may feel like they are going sideways, you “visualize” success. You got this!

I agree re servant leadership.

For what they are worth, here are some other suggestions to consider, subject of course to what you think/feel is authentic to you, etc.

Consider, for your first team meeting, presenting some slides to introduce yourself, with photos from your life (e.g., maybe elementary school pic, pets, family if applicable), maybe a page on your career path, and then a slide about how you like to work and your philosophy/values at work (e.g., important to me to be approachable, here to help remove barriers for you, think things through together). Think of it as a chance to make some early high level commitments about what they can expect from you and to model how you’d like them to interact with you (e.g., real, candid but appropriate, human).

Focus on building trust with your new team.

Ask each person what has been challenging with previous managers and what worked well. Ask what excites them about the job and what hurdles they experience in their day to day work. Without being invasive, get to know them as human beings and (without over sharing) let yourself be seen as a human being. Really, really listen and ask questions to understand.

Find opportunities to demonstrate you will do what you say and support the team. If something goes wrong, a direct report brings you a mistake they made, your reaction will be critically important. Try to listen, stay calm, avoid any negative reaction, hold back on leaping in with fixes or solutions and instead ask them how they are thinking about next steps (usually they already know how to resolve it) and then reassure them. The point is to build a culture where your directs are candid and bring you issues. A strong negative reaction or panic will shut that down very quickly.

Resist the urge to make snap judgments about what you think is “wrong” or needs to change and take some time to get to know the team, the stakeholders and the company (what drives decisions, how people interact and how decisions get made).

I think it takes a couple years to really get to know each direct report’s strengths and opportunities so try to withhold judgement and observe, be judicious in your feedback.

Again, you are going to be so great at this.

uplifting

😊 😊😊😊🫶🏻🫶🏻🫶🏻🫶🏻
Good luck!

I know I'm late to the party, but congratulations!

Here are 3 things every first-time manager should do in their first 30 days:

▪️ Schedule 1:1s (and listen more than you talk).
▪️ Ask your team what’s working and what’s not.
▪️ Clarify expectations with your boss — don’t assume.

These simple moves prevent 80% of first-time manager headaches.

The hardest part about managing is that it's different for each person you manage. One approach that works extremely well for one person will absolutely tank for another person. There's no one-size-fits-all process.

As a leadership coach, my whole shtick is emotional intelligence and finding ways to lead that feel natural to you. It's important to stretch your comfort zone, but you want leadership to feel sustainable, so you don't want to go tooooo far outside of what feels natural to you.

Happy to answer any questions if you need it!

Related Posts

Hi everyone!
I currently work for Graybar Electric as a Project Specialist. Over the past few months, I’ve been training some of the new employees and it’s really inspired me to want to move into a operations training and development or a leadership position. Unfortunately, there isn’t a lot of room for growth where I’m at. I’m hoping to make new connections and see where this new endeavor takes me, if anyone would be so kind as to refer me. Here’s a picture of our family dog for some likes ❤️

Post Photo
like

Looking to exit out of client facing mortgage ops and want to transition to something else more internal. Any job roles to specifically search for?

like
like

Hi everyone, applied for an investment consulting internship few weeks back.
It's a client facing job, but it might come at a later stage of a job, maybe after finishing my internship and getting a job offer.
I'm interested to know what is the must develop skills, must take courses or must read books to get insight, develop the required knowledge and skills for the position. I majored in business management finance and currently preparing for CFA level 1. Thanks in advance ☺️

like

Hey! I’ll be onboard for at EY in September, is everyone back to office/client travel? Thanks!!

like

Let's say you work remotely full time in private/group practice. Mental health or Wellness.
What's your maximum client load for a week? 20? 30? ... 10?

like
like

Any consultants from Deloitte who can help to staff in a healthcare project? I’ve worked with healthcare clients for 10 years and relatively new to the firm.

like

What is the mean salary for a Project Manager in Italy?

like

Empower retirement or Atos-Syntel? For job security and hikes?

I know WLB depends on project.🙂

like

Out of curiosity as a startup owner in the data analytics consulting space, what’s the line where an MBB or similar says no to a project budget wise? At what $$$ point does a company get turned away?

Hi Folks. Switching from product base to service base at level 9 in accenture in SAP Domain .
Can some1 explain how the journey starts from day 1.
Heard Noise abt client interviews , bench process,layoffs etc etc.
Need Serious Comforting advise.

like

Hi All

Accenture Banglore
Team Analyst and Insights (Inhouse Project)
Package 10.65 fixed + 20 % variable pay

Wells Fargo Hyderabad
Team Data Management and Insights
Package 11 fixed and 50k joining bonus

Which company is better to join in terms of WLB ,job security, growth and learning opportunities

Yoe 3
Tech stack :- Sql ,Excel,R

like
like
like

Has anyone done a collab with influencer MIKIRAI? I know she’s a big deal but i’m trying to figure out if she’s worth the money, our agency just had a bad experience with an influencer and the client is not happy. We need to make a comeback! All insights are appreciated.

Hi Sharks

Any one working as QA in AT&T project in
Tech Mahindra ??

I just wanted to know about project, client and work culture.Any one currently working or already worked in same account please throw some light here..

What’s the pay rate for Full Time for Senior Integrated Producer - 10+ years of experience. Job is with agency and client is in tech.

like

More Posts

Anyone have insights into the Tech M&A consulting practice at A&M?

How hard/often do you get promoted at A&M? What do raises look like from year to year in %?

like

Favorite light to medium coverage foundation with spf?

Hey Fishes,

Would love your support of 11 ♥️ as need to activate dms.

like

How is Novartis account in Accenture?

like

How to get out of the project facing difficulties in coding no work am doing as even there is no back fill resources , tasks are delaying and piling and even it's affecting my mental health can't able to focus on work as well as my personal life any suggestions much appreciated

Disparately need release from this project to my base location
I am in client location

How to get out of this project immediately

like

Anyone from Boston Consulting Group Boston Consulting Group (BCG) working in non-consulting - Technology/Engineering/Global Services?

How's the work life balance? Glassdoor reviews are full of "long working hours" and hence wanted to know if it's the same with non-consulting folks as well? How far is it true across the organisation?

Please help me shed some light to decide.
Thanks.

like

Anyone here start out in PA and leave to go to law school and come back? I’ve been contemplating leaving and going to law school for years. I have 3 years of advisory experience primarily in financial services/ tech implementation/ and restructuring. Bs Accounting with a 3.2 gpa MBA with a 3.89gpa. Would love to hear advice on what I should consider.

like

Is negotiating offers the norm now? I’ve been at my company awhile and at the time I was hired they said they don’t do negotiations, take it or leave it and they’d offer the next person. I do believe we renegotiate now, however I’m not sure if it’s the rule, the exception, or somewhere in the middle?

like
like
funnylike

So i have been fortunate that i have managed to go through my career without the need for a degree. I was lucky enough to have been hired by one of the worlds top consulting firms, worked with a whole lot of big clients and travelled a lot. It's gotten to the point where I am not even asked about the lack of a degree on my resume. Personally though, it bothers me. I have a whole bunch of certifications in my industry…but just no formal degree. (cont'd)

like

What firms are pushing/expected to require/have formally required return to office after Labor Day?

like

Team i am working in Deloitte USI bangalore having 6.5yrs of exp in cybersecurity . Got an offer in Pwc ac Kolkata but in bangalore office . They are offering decent hike 48% and manager role . Seeing so many bad reviews a bit concerned now !! Should I go ahead or not ?

Please suggest..

Hey Fishes,

Any update on the hike letter ?

like

Currently asking around for others that work in the hospitality industry specifically banquets or banquet serving what is the tip pool break down at your hotel servers,captain, houseman, house percentage do you think your paid fairly from the tip pool?

So I’m charging jobs due to unforeseen situations to another company as a assistant manager and I wanted to know is it unprofessional to turn down a job after you already accepted the offer to take another companies offer if the pay is better by $5000-?

likesmarthelpful

Has anyone had an interview with Aston Carter before? If so, what would be some advice you would give?

like

Hello everyone! I am an analyst at a PE firm wanting to move to Sales (particularly in tech). I have been working in the TMT sector in finance for 8 months and I am looking to vecome more knowledgeable in this new sector (tech sales). Does anyone have any advice regarding jon opportunities /best companies / any other relevant info? Thanks!
P.s - I am spanish an would prefer to work in Spain, although i wouldn't mind travelling if the opportunity is lucrative!

like

I'm glad people can order things online and get them the next day; but it makes my job harder because a lot of the people in my company don't see that we just don't have the infrastructure for that kind of operation, so they need to order it BEFORE they need it the next day

like

Additional Posts in Leadership

I am currently looking for a mentor and not sure the best way to approach finding one. Any advice?

like

If you wold like some assistance with classroom management or even managing your ow children, check this out.

like

What is your job title? As it right now I’m managing a team of product owners and I’m unofficially being called “Chief Product Owner.” I’m in the process of working with a coach to get my resume updated so I can begin applying for external roles. But I don’t even know what job titles to target.

like

Our annual reviews are approaching & one of my direct reports has been with us for almost six years w/ little growth. My reco was to let him go & find a stronger, hungrier & more motivated designer at the same level. However, my boss instead wants us to promote him in hopes that will spark some motivation. I am not behind this decision & have voiced my multitude of concerns in promoting an employee who doesn't deserve it. HR is behind the decision! Thoughts on promoting an undeserving report?

"Everybody can be a leader" some say... "Leaders are nurtured not born" say others... True.

But... this is also true: "not everybody wants to be a leader" (whether they can or can't be). It is a fairly common practice in organizations with traditional career management structures for people to "be promoted" into leadership roles as the "end steps of the corporate ladder" that was climbed doing technical work. And, unfortunately, this doesn't work all the time

Post Photo
like

Any advice for a first time manager ?
Context: after ~10y in technical then marketing role, taking over a team of analysts, first management position.
Tips, readings, stories, … are welcome 😁

like

I have been in management for the past 8 years and part of large corporations. I just recently joined a small organization that I have wanted to be a part of for the past 2 years, accepted the role of general manager. This organization knew that I don’t have general manager experience, no payroll experience, no experience setting prices, no purchasing experience and today, 6 days after starting, I have been asked to step down due to not being confident that I will be ready in 3 weeks…

like

Is an MBA really worth it?

What does an online MBA look like in terms of class time, work load, realistic time to complete etc?

like

My Creative Directors, who are strong copywriters, are really struggling to collaborate with Art Directors. Are there programs or classes that teach creative collaboration and the creative process?

like

Authentic Leadership - what does this mean to you?

like

Any thoughts on how do we deal with an incompetent boss who you dont look up to and have no trust that you would ever get credit for the work you would do for him/her? Given that changing the boss is not an option.

like

Is there a corporate way to bring up to senior leaders that an IC is causing issues across multiple teams because they are demanding and also doesn’t collaborate well? The IC gives vague “direction” then says they are too busy to clarify. They also refuse to use our project management/ collaboration tools.

like

Ideas for gifts that can be bought in bulk for a team of 35? Don’t want to get them junk, but also don’t want to break the bank.

like

I had a great review and a 5.5% raise and a great bonus at my company. But I also got a new Director and a peer manager of mine left the company, so I will be absorbing her team. In addition, my director said I will be receiving 'deep delegation' from them. I don't mind more work, but deep delegation is a new term I've never heard. What does that mean lol?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal