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Hi all, Next week, my interview was scheduled in Salesforce triage support engineer role. I have some doubt please clarify me! 1. What are the questions for triage support engineer? 2. What they will prefer? 3. How do I prefer for my interview? 4. What is the salary package for this role? I have three years experience. Please guide me!
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Oof. This hit close to home.

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I’m on a project with a 14 hour time difference between the other half of the team and some key stakeholders in Europe so I frequently start my day with 6 or 7am meetings and don’t log off until 8p or later. Fridays are amazing because it’s everyone else’s weekend already so we can log off at a normal time.
A1- sad how we find logging off at a normal time “amazing”.
Yes, and it sucks. My team is across US, Northern Europe, India, Singapore, and Australia. I have nothing that resembles a normal sleep pattern and my calendar is all over the place.
Huh thanks for sharing. Good luck to you both. @director1 sounds like it’s not the easiest, hoping you will pull through!!
I was in east coast of US and had client based in HK, usually a 12 hour time difference. She was a night owl so I just acquiesced to have early morning meetings (6am-9am my time). Other than being prepped to go early (and also getting up before meetings to read emails she sent thru the day her time), it was pretty chill. Once it became 10am or so I knew exactly what I had on my plate that day as there were no last minute surprises or rush requests from the client.
Also, unless it was agreed to for your role (e.g. offshore support in SE Asia or India) or a quick sprint for a high visibility project/client, I think it’s an unreasonable request to “flip your clock” for a project.
Being in New Zealand and doing deals with European headquartered clients is tough - up to a 13 hour difference depending on the time of year.
The preference seems to be for us to take the late nights to align with European morning, which means sometimes calls starting at midnight. If that’s regular we might start a bit later than the usual 8:30 am
Is anyone logging on after dinner time and working until sunrise? Like full On nocturnal.
Not for me - also dealing with local matters and Australia who are 2 hours behind us, so fully nocturnal doesn’t work for us.
Asking because I would like to “wfh” from Australia- but In order to match working hours to PST I would have to completely reverse my day and night. Wondering if there’s any leniency with that generally or the burden will be completely on me to Match hours.
I live in Pacific US time and worked remotely from Brisbane for four weeks. I got up at 3 am and was pretty much free by 9 am. It was great to be able to tourist during daylight hours while still working. I won't to bed around 7 pm, so I didn't get to do much nightlife.