IT Consultant in Atlanta, Georgia with 15+ years of IT project and service delivery management experience seeking a break into IT Project Management or IT Management.

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As a dynamic and highly resourceful Technical Consultant with 15+ years of experience in IT project and service delivery management, I am recognized for planning, developing, and integrating technical solutions to drive system optimization, business process improvements, and work efficiency. With strong technical prowess, I have served various organizations to best of my capacity by identifying and resolving complex technical issues using innovative software technologies.

As my career profile illustrates, I am an experienced leader with extensive background in delivery management. My exceptional communication, analytical, and interpersonal skills allow me to liaise between clients, team members, and third-party partners to support effective solution deployment and integration. In addition, I am also proficient in guiding team members regarding new software development and feasible solutions to promote clients’ business strategic goals.

Some of my key accomplishments include:

► Orchestrated the deployment of 400+ computers to replace out-of-warranty equipment, re-imaging outdated OS with new 20H2 image and running installation scripts to install default software and remove bloatware; significantly improved network infrastructure with upgraded SDWAN which led to a 30% increase in employee productivity.
► Supervised and trained 6 computer operator trainees, supporting IT network security, application support, system integration, and system administration projects.
► Provided tier 3 network hardware and software support for the back office and production environment, including desktop computers, laptops, network servers, and tablets (VPN and remote access).
► Exceptional academic qualifications, including a Master of Science in Network and Communications Management from Keller Graduate School of Management and Bachelor of Science in Technical Management from DeVry University.

Furthermore, I have proven success in delivering IT support in complex development and integration projects from execution to delivery. Lastly, I am well-equipped in managing scope, cost, schedule, and contractual deliverables, including applying techniques for planning, tracking, change control, and risk management.

If you have any further questions or queries, feel free to contact me.

https://www.linkedin.com/in/sudhanshu-shukla-bb8aa715?trk=contact-info

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If you wish to contact me, I can also be reached at 678-860-7976 or sshukla821@gmail.com.

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