It's pretty easy for some unethical employees here to sell products to customers in shady ways and get away with it. The company's QA department doesn't review how they got sold as long as there is an "approved" document. Can I do anything in terms of reporting? Or should I just start looking elsewhere?

Those in FDD, why do you like it?

What is the process for getting a green card, if a US citizen marries someone already in the US on a student visa? Any tips

Hi, can anyone refer me in IBM for Python developer position.

Does pwc AC do mid year promotion this dec? PwC Pwc AC

When are promotions due in ACs

Promises made and promises kept - Trump has build the wall.
The blue wall - WI, MI and PA

Yes. I assumed Biden gets PA.

anybody joined the Altimetrik. how is the company?

My mood has been fluctuating so much lately. Some days (yesterday) I wake up feeling invincible and some days (today) want to hide myself the rest of the world and feel like nothing will ever get better. I’m trying to push myself to make plans with other ppl and am really self-conscious about it cuz I don’t want ppl to see me in low spirit.. any ideas on how to fix that?

Okay hear me out - been wanting to start a side hustle/business/startup for a while now as it’s a cool learning opportunity and I want that kind of passion. just don’t really have any good ideas....how do I brainstorm and come up with meaningful ideas?

What's the point of asking to write code in an interview, if all we do is search in google or stack over flow. 🤔

Hey Guys is it really happening fo IT our working hours may increase have to work only 4 days in week and take a way Salary will reduced 🥹🥹🥹🥺🥺🥺🥺

How many days a week, if any, are your agencies expecting you to come into the office? (Either now or the near future)

Hello Folks from TCS, I need your help, My visa process for Germany is already going on and it shall be completed by ending Feb or early march. I am now having an offer from IBM and I want to use this offer to further cement my onsite position
Should I resign and then talk with management or directly have a discussion stating that I have an offer and When can my travel request be raised post visa stamping

$210k TC in Bay Area (Consulting) or new offer: $220k TC in Austin (FAANG)?

So painful yet oddly satisfying 📉

Anyone use the Apple Card to buy iPhone on monthly installments and submit Apple statements for the cell reimbursement? Or do we have to buy phone through cell carrier?

What the likely impact of MIFID2 on Equity Research?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

How do you prevent the negativity of your job from impacting your personal life?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

How to stop customer service from ruining your day?

Hiring managers, what do you look for as you’re going through resumes?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Creative ways to respond to customer concerns without sounding scripted?

Will the customer support future be led by chatbots or will we still be necessary? lol

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Hi fishes, do you get paid by the hour or receive a salary?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.