Last Sunday, my wife was flying United from JFK to LAX and her flight was delayed over 9 hours. I’ve never even heard of a delay this long. They’re offering $125 voucher or 6250 points which is pretty pathetic. What kind of comp would you expect? We’d like a refund for that leg ~$500 but she doesn’t have any status

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Your credit card might provide some compensation for delays. But otherwise I wouldn’t expect compensation. If the delay meant she missed the reason she was flying, she could have returned home and gotten a full refund as trip in vain. She could have also pushed to be endorsed over to another airline (other than Jetblue, Southwest, Spirit, and Frontier), even from or into a nearby city

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Depends on the cause. If it were an “act of God” or a passenger insubordination issue, United has no obligation to compensate.

Similar happened to me and waited 5 hours for a “mechanical” issue. It was only a flight from ATL To NYC but delta reimbursed me points equal to the price of that leg. I did have to call a few days after though and ask for it

AA did that to me two years ago during their fight with the union, I think I got 20,000 miles, but I carried no status and never flew AA. I think $125 is a little low. $500 seems steep.

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