let's talk Avis. on saturday I went to renew and get a REAL ID DMV had a less sh***er service than avis at EWR. I am presidential service and have been waiting for 30 min to get a stupid car.

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Why are you even waiting in a line? You should be able to go your car.

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In a small way, this is a blessing in disguise - you get to arrive at the client site later than usual.

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Your wish is being granted through Avis - there is a higher power at work Amen!

smart
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Mate you’re not even in the preferred line right now, maybe go there and try your luck? Typically on the parking garage level at most big airports

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When everyone is preferred, no one is preferred 😂

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Dude, National only. Avis is a dumpster fire.

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I miss Hertz

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I miss them too. Could choose my car at most airports 😢

OH MY GOD!!!!!!!!!

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Atleast in Hertz, president circle means, go grab the darn car. Read the manual

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Wait what preferred means you just go straight to your car? What are you doing

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not in Avis. you get pre-assigned car.

Never had issues with Avis. Think they’re pretty good actually. Skip the line and go straight to your car usually applies at larger airports, so surprised this happened at EWR

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There’s no presidential service when all are presidents

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Line of Accenture travelers, amirite?

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accenture and deloitte primarily

likesmart

If you’re at EWR (which I travel every week to for the last 6 months and I’ve have had to rent a car from Avis) from your picture you’re not in the preferred line.... the desk is outside around back FYI. Also, EWR you don’t need to wait in line you go to your assigned number where your car is parked. You might have just missed reading the boards in the very front. You can use the app to change the car as well if you don’t like the one assigned.

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BDE is wait in the lot for the next cars, tf you doing in line?

Was there this morning too! The manager (in pink) was a real jerk and he was directing everyone who is preferred to go in this line. OP isn’t the one at fault here.

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I miss Hertz

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updated preferred line after I got done

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Why is your name not on the overhead board already ? Something doesn’t make sense.

nothing makes sense at avis. no the names are not there and there is a person advising that I need to wait in line to be assigned car. most horrible user experience.

I haven’t been in a rental car line in years...

Uber?

working out of nowhere, NJ

all this time I though presidential service was by "invite-only"

OP, your travel policy doesn’t allow Hertz?
Not sure if EWR has Hertz.!

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