Looking for input: I am new to the industry and just started as a consultant in a PD team. I was asked to research and come up with a few ways to increase the engagement levels of the associates (summer to 8 years). This conflicts with the “more billable hours” ideology and I am lost. Any inputs on improving the engagement would be great for me to research further.
Talking to a few associates, here is what I have collected so far. Trainings, webinars, feedback portal etc. thanks

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Figure out a way to have every zoom event result in me getting CLEs along with a door dash credit and I’m there.

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Transparency would be nice.

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Something like Slack could be helpful here. (Except ideally not Slack, because it’s interface is a pain.) Basically you want a private/internal firm Fishbowl—something people can engage with asynchronously, when they have a few minutes.

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You might need to appoint/elect conversation starters or post daily topics or something to get conversation going. Fishbowl gives “bowl leaders” prompts to improve engagement.

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This may not be PD-specific engagement and is more general firm engagement, but I think having partners plan (occasional, of course) team-specific (or practice-group-wide in smaller practice groups) lunches or happy hours goes a long way in getting to know the folks you actually work with. I don’t need/want to go to a ton of summer-associate-event type big social gatherings. But I do value getting to know the folks in my practice group and on my teams.

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I would say give billable credit (perhaps subject to a cap or at a 1/2 rate) for attending engagement programmes

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I am not sure if you’re saying you need to figure out how to get associates to webinars or that you think those will help associates feel more engaged. FWIW, I do not want more webinars or random trainings (I agree with folks that say doordash credit and billable credit are useful if you need to try and get associates to show up to optional webinars, but please don’t just plan more of them in an effort to engage the associates)

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Thanks, not saying more webinars and trainings but trying to understand the challenges around engagement. Here’s what I see on this thread so far:
Billable credits, CLE credits for any trainings, doordash credits, async community to chat internally.

The ask was about what areas do y’all feel as challenges/what the firms can do better to make the lives of the associates better and engage more with the firm.

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PD teams want more engagement
Partners want more billable hours and high quality work, no questions asked
Associates want peace🤗 and what more?

Seems like a hard problem. How to strike a balance?

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Fishbowl by far has the best engagement levels of the associates and hard to beat that ;)
Jokes apart, Asking specifically for the gaps in your firm and the top challenges you face. Eventual goal is to build programs to address them and make the associates feel better and productive at work and create some belongingness.

Great insights so far!

I come from tech and have not seen similar issues there (different challenges though).
Some of the challenges that I hear in law is that the lack of free flowing feedback in a constructive way. How true is that?

We have anonymous upward reviews. The issue is that they are not that anonymous because people can figure out who gave the feedback by writing style if it is useful at all.

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