New consultant here - when people talk about Strategy & Operations, what exactly is the operations side and what do they do? Coming from the perspective of the B4 firms having the more prestigious S&O group, but also having a separate supply chain/operations group? What’s the difference between the two ops groups?

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The operations side of the strategy arms of big4 typically focus on transactions related work. Implementation, day 1 readiness, synergy integration of large mergers or acquisitions. A lot of the work is similar to other parts of big 4 but they just get paid more because the bill rates are higher.

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Oh that makes a lot of sense, thank you!

Deloitte did away with the Strategy & Operations title last year and now has a ‘portfolio/offering’-led structure so consultants were better aligned to the ‘product’ the market is buying.

Much of operations side has now split out into distinct services e.g op model design, supply chain transformation. As EY 1 has said, there’s also an offering dedicated to m&a which will have a mix of strategists, technologists and operations people focussed on day 1 planning etc.

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No there’s not really a distinction anymore. Some people still talk in old world but getting increasingly more rare. There were no pay cuts and salary bands were revised and upped creating a more level playing field. There were a few groans from people that got moved out of the legacy ‘S&O’ field into more traditionally ‘technology consulting’ areas that felt they lost some prestige but hasn’t led to any exodus to my knowledge.

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