On average, 8/10 people have been hired within the last six months. It's wild how many new hires we go through. Also, the retention rate is dropping, with most reps just lasting a few months out of training. Isn't this incredibly wasteful? Yet management keeps the same training staff.

I’ve always wanted a partner who was smart and capable, but the people I’ve met who I’m drawn to on paper are always arrogant and off putting. Is there something wrong with my type of my selection criteria?

Have an opportunity to finally get out of insurance defense. But not really sold on the firm. Could finally get out of ID, but then could also end up at another place I really don't like. Def want my next firm to be long term as I've jumped around.

Thoughts on the best domestic mileage program? Any recommendations for someone also potentially using those miles for international redemptions?

What will get for frontend developer react and node 5year experience

About to finish my first year. I’m a specialist. Only going to hit 65% of my hours (took a 4 week vacation cause of wedding/hm).

I never say no to work and i have fantastic reviews, and the head of my practice (with whom I work a lot for) has great things to say about me.

I’ve been fully utilized starting ~June, but first few months were slow. Am i fine?!

Any recos on in-person Sketch App workshops in Los Angeles?

Omg so happy to find this bowl!!

Supply chain issues are still a problem. And Fisher and VWR (Avantor) are as greedy as ever. I’m considering looking into starting or investing into a U.S. manufacturing based lab supply company. Thoughts? Anyone work for these companies that can discuss logistics and potential challenges?

Chewy? Think it’s a solid hold long term. Earnings this week

Anyone find it cute when your co-workers get excited about establishing a "war room"?

Any recommendations on law primers that have been updated rather recently?

Got a personal email from HR asking to evaluate our executive team’s performance. Thinking this is a no win situation.

Hello! I just got promoted, but I can’t tell anyone yet bc I have to wait for it to be announced company wide. But I’m so excited, I could burst. So instead, take this anonymous confession and let’s celebrate!

Any books/resources to understand the ML algorithms with the maths behind it?

Hi folks, I hope y'all are doing good

Does anyone recently got interviewed in VMware? I wanna know In general what sort of coding questions they ask in round 1 for MTS-2 role.

Please reply or DM if anyone can help. Thanks in advance.

Quantum computing. Can someone through some light. Best place to learn more on this

Anyone ever feel lonely at work? As in, you still talk and all, but still don’t feel close to people and feel distant.

South End: 1 Room in 2bd/1ba; 1-yr lease; May Move-in (Later Negotiable); $1,300/mo; <5 min from BMC, BU Med/Dental--PM/DM/Chat if interested!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

How do you prevent the negativity of your job from impacting your personal life?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Are you worried about how quickly AI support is growing?

Any suggestions for how to find a fully remote customer support job?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Hi fishes, do you get paid by the hour or receive a salary?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Managers, how do you help your customer support team avoid burnout?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

When you’re applying for customer service jobs, do you customize the resume objective for each?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

How to stop customer service from ruining your day?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.